Dealers seem to have lost touch with proper customer service these days.
I looked at a change and during the day 1 & day 2 negotiations the sales wallah was falling over backwards and was my best back slapping mate - However I eventually decided against the purchase for good and legitimate reasons.
I’ve been back to the dealership several times afterwards and quite recently for services for both cars - the sales wallah saw me and not even a polite nod of recognition!
i will eventually buy another car but will certainly not be rushing to see them as he failed to maintain any rapport with the customer - very short sighted in my opinion.
It’s not just about a bunch of daffodils