So I hope you guys like/hate this story as much as I do.
BMW x5 going away with the family somewhere in the country when suddenly the car starts making a racket and the goes pop and stops. No warning lights or messages. Just went pop.
They have extended warranty and bmw assist so get towed to garage. Engine went pop and literally parts went flying through the block. New engine required.
So days later he gets a call and they have reached a conclusion into what caused the engine to blow and why it’s not covered……..now I could stop the post here and see what you guys come up with, but here is what they said.
Car had a mixture of winter and summer tyres and that put extra strain on the engine which made it go boom. Hence not covered under warranty.
There is a happy ending as it was argued and bmw accepted it and are fitting a new engine, but to even suggest that is shocking no?
Can anyone give me the logic of the winter/summer tyre causing this?
BMW x5 going away with the family somewhere in the country when suddenly the car starts making a racket and the goes pop and stops. No warning lights or messages. Just went pop.
They have extended warranty and bmw assist so get towed to garage. Engine went pop and literally parts went flying through the block. New engine required.
So days later he gets a call and they have reached a conclusion into what caused the engine to blow and why it’s not covered……..now I could stop the post here and see what you guys come up with, but here is what they said.
Car had a mixture of winter and summer tyres and that put extra strain on the engine which made it go boom. Hence not covered under warranty.
There is a happy ending as it was argued and bmw accepted it and are fitting a new engine, but to even suggest that is shocking no?
Can anyone give me the logic of the winter/summer tyre causing this?
