E Class CDI AMG Coupe

B

benv6

Member
 Berkshire
Hi Guys,

Today my mate bought/picked up a second hand E Class AMG from a big garage near Basingstoke, he doesn't know much about cars so I went around his to test drive and check it out for him. Unfortunately the car overheated and had the "add coolant" sign ON.

We have checked the coolant and the level seemed fine so I am guessing something isn't right with the engine.

He bought the extended warranty with it but obviously the car isn't fir for purpose and he paid a hefty price for it expecting it to be spot on with just 30k on the clock.

Now, what are the chances of him getting his money back ? I did explain to him that he shouldn't accept the car being repaired but instead to ask for his money back.
 
Buyers protection act of 2012 gives you a month if the car is not fit for purpose dealer doesn't have a leg to stand on.

I bought a Porsche a few months back within a 1000 miles it started with piston slap which essentially is bore scoring and would have cost with other issues around 11k had the car inspected by a specialist submitted the paper work as proof and the car was taken back with a full refund.

Just get it checked first might be an electrical gremlin.
 
benv6 said:
Hi Guys,

Today my mate bought/picked up a second hand E Class AMG from a big garage near Basingstoke, he doesn't know much about cars so I went around his to test drive and check it out for him. Unfortunately the car overheated and had the "add coolant" sign ON.

We have checked the coolant and the level seemed fine so I am guessing something isn't right with the engine.

He bought the extended warranty with it but obviously the car isn't fir for purpose and he paid a hefty price for it expecting it to be spot on with just 30k on the clock.

Now, what are the chances of him getting his money back ? I did explain to him that he shouldn't accept the car being repaired but instead to ask for his money back.
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As a freind, it's really your opportunity, nee responsibility to make him see the error of his ways and persuade him to invest in a bimmer when he gets his hard-earned refunded.
yw :thumbsup:
 
Get him to phone the garage tomorrow and tell them he is rejecting the vehicle due to the fault. If he has finance, he also needs to contact them, telling them the same. Then he needs to write to the dealer and finance Co if applicable, starting the same, and that the vehicle is available for collection. Do not use or drive the car, as he could be held responsible for any further damage.

Send the letters by special delivery.

By chance, did he pay ANY of the total on a credit card? If so, the credit card company is jointly Lake FOR THE WHOLE AMOUNT, not just the amount paid on it. Google section 75 consumer credit act.

Mike
 
Many Thanks Guys,

He paid for it through his bank account so no finance, I can only advise him as he is not a very sharp with this kind of deals. They even lied to him saying that the car has been taxed for him for a year, when I explained to him that it is not possible for them to tax it for you he didn't like listening to me, I had to prove it to him online !!
 
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