I recently rang M-Style about an induction kit, before i bought it online i just wanted to make sure it was in stock so i didnt have a long wait. Indeed the item was in stock, so i offered to pay over the phone while i was on the phone to them anyway. The woman informed me that the prices had just gone up and would cost me X amount extra but they hadnt got round to updating the website. I asked what would happen if i simply went on the website and bought it, would i get it for the advertised price? She said "you're welcome to try". So i did, and i got it at the old (lower) price. Quite a bizzare exchange. They were also supposed to send me a £10 voucher for spending over a certain amount which of course didn't arrive. The box arrived in the post with no external packaging other than the products own box itself which was badly creased and held closed with parcel tape. So on the whole not a great experience.
To give them credit they did post a voucher out to me when i complained. Also their prices on the whole are pretty good, cheaper than CA and Evo-S in general.