Critical safety recall

S

Swiftly

Elite
 Edinburgh
Just a heads up guys, I dropped my Z4 M40i off at the dealers this morning to get my software updated. Got a phone call an hour later from them to say that there is a critical recall outstanding on the car and that they are now unable to release the zed back to me until it is fixed, something that I wasn't expecting. I believe the recall was only issued today, so as you might expect the parts required are not currently available in the UK :x. BMW Germany have indicated an expected due date of 17 July! I believe the recall has something to do with the replacement of both track rods, so it might be worth checking to see if your zed is effected https://www.bmw.co.uk/en/footer/quick-links/bmw-vehicle-recalls.html
I'm now currently waiting for a BMW to arrange for a hire car to be delivered, not good at all!
 
That's a bit of a bummer Swiftly. Always better safe than sorry I guess. :)






(Or did they just need a demonstrator for the next few weeks. :wink: )
 
buzyg said:
That's a bit of a bummer Swiftly. Always better safe than sorry I guess. :)






(Or did they just need a demonstrator for the next few weeks. :wink: )
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A real bummer for sure, it looks like all Z4 G29 models might be effected by this recall.

Luckily, I have a tracker fitted to mine, so am still able to see where its parked and what journeys it has done :wink:
 
Sorry to hear that Swiftly, but then if it's safety critical maybe it's just as well it is being sorted.

Let's hope they don't supply a G29 as the courtesy car though!
 
Mr Tidy said:
Sorry to hear that Swiftly, but then if it's safety critical maybe it's just as well it is being sorted.

Let's hope they don't supply a G29 as the courtesy car though!
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Ha ha, unfortunately due to Covid there is currently a lack of available cars, so even after having a long chat with BMW directly and the dealer, the best they can currently offer me is a 5 series 2ltr diesel :( . One things for sure is that it will make me appreciate my zed once I get her back :driving: :D
 
Swiftly said:
Ha ha, unfortunately due to Covid there is currently a lack of available cars, so even after having a long chat with BMW directly and the dealer, the best they can currently offer me is a 5 series 2ltr diesel :( . One things for sure is that it will make me appreciate my zed once I get her back :driving: :D
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Well it will certainly do that! :lol:
 
Thanks Swiftly
I’ll ask at work tomorrow and see if I can find out any more and also if my 30i is affected
 
Seems a little radical if not unfair they cannot release the car until the refit is completed. I mean .... what are they going to do repossess every car they sold today and tomorrow ? Thousands of tow trucks out there right now looking to repossess new Zeds for safety impound. No, so why should you be forced to be without yours. Doesn't make sense. Seems some sort of waver should be possible. Never heard of this :thumbsdown:
 
scootr said:
Seems a little radical if not unfair they cannot release the car until the refit is completed. I mean .... what are they going to do repossess every car they sold today and tomorrow ? Thousands of tow trucks out there right now looking to repossess new Zeds for safety impound. No, so why should you be forced to be without yours. Doesn't make sense. Seems some sort of waver should be possible. Never heard of this :thumbsdown:
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I totally agree, especially as they do not have the parts in the UK to actually fix the issue.
 
Number5 said:
Thanks Swiftly
I’ll ask at work tomorrow and see if I can find out any more and also if my 30i is affected
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I don't know if it relates to all G29's or just the M40i
 
I looked this up, in the US they cannot hold your vehicle if they do not have the parts to fix it. period. End of story
 
Mine shows as an ‘open recall’.
Guess we will have a letter coming out soon then to advise us. I won’t say anything to BMW yet as I don’t want them holding onto my car if parts aren’t available.

Thanks for passing this on Swiftly.

Did they get anywhere with the software update?
 
Wyldie85 said:
Mine shows as an ‘open recall’.
Guess we will have a latter coming out soon then to advise us. I won’t say anything to BMW yet as I don’t want them holding onto my car if parts aren’t available.

Thanks for passing this on Swiftly.

Did they get anywhere with the software update?
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Maybe the car could be unsafe if it’s a critical recall, it may not be wise to carry on driving them? :?
Rob
 
Smartbear said:
Wyldie85 said:
Mine shows as an ‘open recall’.
Guess we will have a latter coming out soon then to advise us. I won’t say anything to BMW yet as I don’t want them holding onto my car if parts aren’t available.

Thanks for passing this on Swiftly.

Did they get anywhere with the software update?
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Maybe the car could be unsafe if it’s a critical recall, it may not be wise to carry on driving them? :?
Rob
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If I hadn’t seen this today then I’d be none the wiser and would have to wait for BMW to write to me in any case. I haven’t used the car in over a week and won’t do so this weekend either. It can stay in the garage until I know more. If I haven’t heard anything by this time next week, I’ll give them a call.
 
Thanks for the heads up and link to check this.

Not had anything as yet from BMW but mine is also subject to “open safety related recall”. Provides Recall Code: 0032140300. No idea what this means. I plan to contact Williams in Bolton to find out more.
 
Obs-Com said:
Thanks for the heads up and link to check this.

Not had anything as yet from BMW but mine is also subject to “open safety related recall”. Provides Recall Code: 0032140300. No idea what this means. I plan to contact Williams in Bolton to find out more.
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Mine quotes the same code. Guess it’s all linked to the one Swiftly mentioned. Given that it was only released yesterday, it will be a few days before we hear anything yet.
 
Wyldie85 said:
Mine shows as an ‘open recall’.
Guess we will have a letter coming out soon then to advise us. I won’t say anything to BMW yet as I don’t want them holding onto my car if parts aren’t available.

Thanks for passing this on Swiftly.

Did they get anywhere with the software update?
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Thats actually what the zed was booked in for. Rather annoyed to say the least with the dealer not releasing the zed, especially as I am driving down zedless to the cotswolds on Sunday for a week :cry:
 
Obs-Com said:
Thanks for the heads up and link to check this.

Not had anything as yet from BMW but mine is also subject to “open safety related recall”. Provides Recall Code: 0032140300. No idea what this means. I plan to contact Williams in Bolton to find out more.
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On the vehicle inspection report it states, QE 10032140300 it needs AT track rod repair kit reference QE sheet, which is marked in red as urgent, the highest category.
 
Highest level safety recalls imply possible death/serious injury as a result of continued use..

So the logic is ..

If it’s at home don’t drive it unless it’s to the garage to get it fixed or if it’s in the garage don’t release it till it’s fixed...simple..

In this case they are doing it for your own good / protect themselves from lawyers.. :thumbsup:
 
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