Coupe warranty issues advice

speed12

Member
Goodafternoon all,

I purchased my coupe in January, now ever since I bought it I have noticed a few minor niggles;

I am getting missfires every now and then on start up (probably 1 in 3 start ups), I think a wheel bearing may be on its way out, the engine makes the lifter tick (despite me doing 50-60 miles a day in it), and there is a whine/ whirring noise which I hear when in first and second which i do not like, there is also a faint knocking sound on idle near the front of the engine.

My first idea was to get an indpendant to look at the issues and try and claim on the 3 month warranty that came with the car (non BMW), however I bought the BMW mondial warranty in early Feb, so I am reluctant to get any work done by any other garage than BMW to avoid voiding my new Mondial warranty.

So the other week I called into the BMW dealership to see if I could get a technician to listen to the car, however they said it was not posible and that I needed to book the car in for this. Also they could provide me with a courtesy car but I would have to pay diagnostics and for the courtesy car upfront regardless of a claim and that would annoy me especially if they say no fault found.

So I thought I would put up with the issues and make a fuss when the Mondial kicks in (as I beleive they cover diagnostic costs?), the downside is I have a £100 excess so if I make multiple claims I could be out of pocket by quite a bit.

So my plan is to book the car in, in early March at this point I have both warranties in place, so I can make a claim on the original garage warranty to avoid the £100 excess, and use the Mondial warranty for any big items and to cover the diagnostics?

One quesiton i did have was whether anyone here can recommend a decent BMW indpendant in Derby, Stoke or Stafford? I would like a second opinion before I enter the world of BMW dealership prices!
 
Speed12 - I dont think either warranty company would be impressed with holding 2 warranties and trying a composite claim each would try and shift liability to the other. It's either one or the other I think. Misfires sound perhaps like a dodgy coil which has been a problem on BMs.

What mileage is on your Zed? Wheel bearing is easy to diagnose and fix.

Sorry I cant be much more help. :(
 
Mondial won't honour any claims against a pre existing fault and you've contacted a dealer about it so I'd go down the route of using your existing warranty and get it clear in time for the Mondial warranty to start
 
srhutch said:
Don't think mondial will pay for diags unless a fault is found.

On my prior zed which still warranty - I never paid for Diags on warranty work and they always fixed the few things which needed doing at zero costs. Stuff like replaced the nav drive, roof straps, 2x sets of fogs, TPS, cup holders. I claimed hard!

Agree with an earlier post. You should go back to the place you bought and exercise that warranty. Don't give in and I'm sure it would be one excess for the lot!
 
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