EssexZed said:
ben g said:
I read this topic last Friday and on Saturday this happened to my new house. I'm blaming you

first time cutting the grass and a stone flicked up from under a tree and decided to shatter the window
Been there, done that! I guess it's only the outer pane that's shattered so you still have some security until the unit can be replaced. I notice you're in Essex as am I. If you're in North Essex don't use Kent Blaxhill for the repair. I was instructed to use them by my insurance company. Chap came out and measured it - two weeks later the fitters arrived, oops it was measured incorrectly so wouldn't fit. Two weeks later they came back, this time the unit was the right size but made out of bronze tinted glass (should have been clear)! Sorry gov, 'ave to re-order it, be two weeks. Six weeks later I chased up where it was to be told it had been sitting in the warehouse for a month but nobody knew whose it was..... you couldn't make it up :roll:
Fortunately, my Grandad worked at a window firm after he retired from Ford Motor Company, so he's getting them to make it up and my Dad will fit it, so luckily it'll be a cheap repair.
As you said, not too much of an issue as it's only the outer panel that's smashed.
I'm near Lakeside Shopping Centre so pretty much as South as Essex goes before you're in the Thames :lol:
It just makes me laugh how we were in our previous home 7 years and we didn't have one problem like this. 2 weeks here and we've had a nightmare