Converge Accident Management.

T

The Moo

Senior member
 Warwickshire
My wife opened her post tonight and has receved a letter from Converge an Accident Mgt Company. Their client is Co-op Insurance and their policy holder appears to have had an accident at a car park in Newcastle (on Tyne? under Lyme..... who knows?) in April.

They are pleased to confirm that subject to verification, liability for the accident will not be disputed. They cannot act as my wife's solicitor but on behalf of Co-op insurance they would like to see if they can assist my wife with anything including vehicle repairs, inspection and car hire, rehab treatment medical appointments with independant medical expert and the client will meet the reasonable cost of anything converge arrange. They keep stressing in the letter that they are not acting on her behalf.

Needless to say on the given day neither my wife or her car (which is not detailed in the letter) were within 200 miles of said car park and the car is currently sat under our carport in pristine condition. So presumably this is a scam being perpetrated by someone.

My wife is tempted to call in to Converge's Offices tommorow and have words as it is not far from where she works.

Basically she would like to establish with them how they have come by her details, what car was involved etc and then advise them that she is going to hand the letter to the Police and report it as either a Fraud or Harrassment and get a crime reference no which she will pass on to Converge. She will certainly not be giving them her own insurance details..not that they have asked for it!

I have heard about this sort of thing but never had first hand experience. Any alternative suggestions as to how we might proceed?
 
Would suggest reporting it to office of fair trade (or is it dti?). Would avoid visiting or contacting them though as would just confirm to them they have the right address and details and quite frankly it is better to not respond to such things.

Poss also let co-op insurance know of this too.

S
 
SimonJ said:
Would suggest reporting it to office of fair trade (or is it dti?). Would avoid visiting or contacting them though as would just confirm to them they have the right address and details and quite frankly it is better to not respond to such things.

Poss also let co-op insurance know of this too.

S
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fair Point.
 
Just checked them out - they seem to offer legal advice and are part of weightmans LLP a law firm so rgulated by the Solicitor Regulation Authority. The SRA come down on this sort of thing like a ton of bricks so worth passing onto them.

Lawyers always get bad press but it is one of the most tighly regulated professions and if they are effectively cold calling then they may event have their right to practice suspended.

S

PS. May want to add that they fail to mention that they are regulated by the SRA - this really gets their goat!
 
I've had cause to complain about these claims management companies and it was the most frustrating thing ever. If this is a separate trading entity it matters not that they are attached to a firm of solicitors and the language suggests they have worded it such that they are bullet proof.

I had a go at the poor girl who called who had my details such that she told me where my data had come from and I'm investigating whether there has been a breach of the data protection act (it's a British company who supplied the data)

Interestingly, since extracting this info I've had no calls since.

If you want a related giggle, I was hosting a meeting at a hotel in their conference facilities. The room phone rang and you guessed it, it was a cold calling claims management company!


Tapatalking...
 
I keep getting text messages asking me to claim ££££s for my personal injury. I've never had a PI :headbang:

I always ignore.


Sent from my iPhone using Tapatalk
 
It would be really worrying to get a letter saying you'd been in a crash if you hadn't. Fingers crossed you get it resolved easily. Unwanted and unnecessary work and hassle for you.
 
I just had a letter with my address but not my name on it through the door offering a no win, no fee claim on my council tax as a property in my street has apparently recently had it's band revised and I could be due up to £1,600... They want 25% plus VAT if it is successful... I always just chuck stuff like this away unless it has my name on it. I was tempted for a minute though... Anyone else had one of these letters ?
 
Bing said:
I just had a letter with my address but not my name on it through the door offering a no win, no fee claim on my council tax as a property in my street has apparently recently had it's band revised and I could be due up to £1,600... They want 25% plus VAT if it is successful... I always just chuck stuff like this away unless it has my name on it. I was tempted for a minute though... Anyone else had one of these letters ?
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You can do it yourself though, you don't need to go through one of these companies.
 
srhutch said:
Bing said:
I just had a letter with my address but not my name on it through the door offering a no win, no fee claim on my council tax as a property in my street has apparently recently had it's band revised and I could be due up to £1,600... They want 25% plus VAT if it is successful... I always just chuck stuff like this away unless it has my name on it. I was tempted for a minute though... Anyone else had one of these letters ?
Click to expand...

You can do it yourself though, you don't need to go through one of these companies.
Click to expand...

Really ? How do I do that then ?
 
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