simonlpearce
Senior member
Long Story short i had a British Gas business account. Since Dec last year they didn't take any payments. In June this year they decided to try bill me £750 all in one go. It was only because i moved supplier that they caught up with themselves and realised they were owed some money. I had not noticed either since i hadn't been paying attention to the full in/out of that account. Anyhow i put a stop to the payment as at the time i didn't know what the chuff was going on.
They held their hands up an apologised, so out of pure annoyance i told them to setup a direct debit payment plan. Which they did. Fast forward a couple of weeks and i start getting debt recovery letters. Seems the numpty on the phone didn't setup the payment plan.
Here's the clincher - they are now asking me to setup a standing order. So essentially they are now asking me to do the job that they failed to do on a monthly basis, and then a second time round when they were supposed to setup the direct debit. This is one i think i will enjoy stringing out :headbang:
They held their hands up an apologised, so out of pure annoyance i told them to setup a direct debit payment plan. Which they did. Fast forward a couple of weeks and i start getting debt recovery letters. Seems the numpty on the phone didn't setup the payment plan.
Here's the clincher - they are now asking me to setup a standing order. So essentially they are now asking me to do the job that they failed to do on a monthly basis, and then a second time round when they were supposed to setup the direct debit. This is one i think i will enjoy stringing out :headbang: