So I got my E89 after the repair of the dent of the N/s wing plus bumper and n/s wing respray. This is after some idiot in Spain scraped my car whilst I was parked and tried to drive away - we got him though and all details were exchanged. As it’s a no fault claim I’m expecting to get the £400 excess back at some point.
The repair shop was the one used by the insurer - after seeing favourable comments about them I decided to not “contest” the use of this shop and off car went for repair.
Along with the respray they fitted a brand new n/s front wheel, tyre and TPS valve.
The issue is that after I picked up the car they sent an invoice through the post with a breakdown of parts and labour - the job cost the insurer £4,000
On going through the invoice I noticed that they had charged for nsf and osf badges and ns and os “tag” - on looking up the part bumbers I think it’s the bmw roundals in the week and the text underneath that.
On looking at the car though it’s obvious that they have reused the old badges - the roundals have some delamination at the edges. And the tag on the os at least has visibly not been changed. I called up the insurer who called the repairer who then wanted me to call them, now they want me to take the car in “so the manager can see it” .....a case of the repairer trying to fleece the insurer perhaps??
Also, when I picked the car up I gave it the once over but as it was peeing down with rain was limited in the detail I could go into. Yesterday I finally had the opportunity to wash it and carefully look at the repair site.
I’m happy with the quality of the spray, I can’t seem to see any defects. I did however find sone marks on the n/s a pillar - which is usually a pristine glossy black (like the other side). They won’t go with water or apc - I assume they are scuff/ overspray from when the wing was sprayed on the car. Can these be revived? (See photo below).
I will of course raise this with the manager but all in all I am disappointed in the lack of pride in their job by the repairers and their apparent desire to make a quick buck off the insurer (and ultimately me!)
Cheers
The repair shop was the one used by the insurer - after seeing favourable comments about them I decided to not “contest” the use of this shop and off car went for repair.
Along with the respray they fitted a brand new n/s front wheel, tyre and TPS valve.
The issue is that after I picked up the car they sent an invoice through the post with a breakdown of parts and labour - the job cost the insurer £4,000
On going through the invoice I noticed that they had charged for nsf and osf badges and ns and os “tag” - on looking up the part bumbers I think it’s the bmw roundals in the week and the text underneath that.
On looking at the car though it’s obvious that they have reused the old badges - the roundals have some delamination at the edges. And the tag on the os at least has visibly not been changed. I called up the insurer who called the repairer who then wanted me to call them, now they want me to take the car in “so the manager can see it” .....a case of the repairer trying to fleece the insurer perhaps??
Also, when I picked the car up I gave it the once over but as it was peeing down with rain was limited in the detail I could go into. Yesterday I finally had the opportunity to wash it and carefully look at the repair site.
I’m happy with the quality of the spray, I can’t seem to see any defects. I did however find sone marks on the n/s a pillar - which is usually a pristine glossy black (like the other side). They won’t go with water or apc - I assume they are scuff/ overspray from when the wing was sprayed on the car. Can these be revived? (See photo below).
I will of course raise this with the manager but all in all I am disappointed in the lack of pride in their job by the repairers and their apparent desire to make a quick buck off the insurer (and ultimately me!)
Cheers
... but I don't care, if the insurance was charged then I want them whatever games they want to play.
