I was reading a thread on another forum which I found worrying, so thought I would share the scenario.
Someone ordered a phone from a seller on eBay. It was an expensive iPhone and the seller looked legit, with feedback, length of account, etc.
The scam is that the seller made eBay think the item had been posted and delivered, via the Royal Mail tracking service. But it wasn't delivered. A parcel containing junk was delivered to a similar postcode but not the buyer's.
The details from RM tracking service showed the correct details (which eBay use as proof) bu the address had been altered somewhere before it got into the RM physical system.
Luckily the buyer went to his local RM office and they were really helpful and found out what had happened. EBay initially refused a refund, as, as far as they were concerned the item was sent to the correct address and was received. Thanks to the RM information the buyer proved that the item had not been delivered. In fact the item was never sent.
So beware. The scammers are getting better and seem to have RM employees on their payroll aswell!!
Someone ordered a phone from a seller on eBay. It was an expensive iPhone and the seller looked legit, with feedback, length of account, etc.
The scam is that the seller made eBay think the item had been posted and delivered, via the Royal Mail tracking service. But it wasn't delivered. A parcel containing junk was delivered to a similar postcode but not the buyer's.
The details from RM tracking service showed the correct details (which eBay use as proof) bu the address had been altered somewhere before it got into the RM physical system.
Luckily the buyer went to his local RM office and they were really helpful and found out what had happened. EBay initially refused a refund, as, as far as they were concerned the item was sent to the correct address and was received. Thanks to the RM information the buyer proved that the item had not been delivered. In fact the item was never sent.
So beware. The scammers are getting better and seem to have RM employees on their payroll aswell!!