Well just to let you know how incompetent Tiscali (part of TT) are. I gave notice to discontinue my broadband service in August, primarily driven by an inability to allow me to send email on Win 10. They escalated internally and never resolved the issue. I closed the old phone line mid September and have a new domain, ISP and use a different phone line.
They text me today to advise they had 'resolved' my issue and it was a BT fault and should get the line checked....Please text 1 to say I am satisfied 2 if I still have an issue....lol