Anyone had this before.
I ordered a shower radio from Amazon which was eligeable for collection from a local Amazon Collection Point which was my local Co-op post office as not home during the day. Item was delivered ok and picked it up but unfortunately the thing was broke, speaker was dead, fair doos. Contacted Amazon and they said they would ship a replacement out and to give them my shipping address. Naturally I opted for the post office again. Didn't hear anything more for over a week then heard from Amazon saying how did we do etc. I contacted them back to say I hadn't received the replacement radio and they e-mailed back with a delivery status to say the customer i.e. post office refused delivery and sent the bloody thing back to Amazon. Haven't spoken to the Post Office but just to say if in a similar position with Amazon then get the item shipped to your home address the second time around rather using a local collection point. Seems odd the post office sent the item back.
Tim.
I ordered a shower radio from Amazon which was eligeable for collection from a local Amazon Collection Point which was my local Co-op post office as not home during the day. Item was delivered ok and picked it up but unfortunately the thing was broke, speaker was dead, fair doos. Contacted Amazon and they said they would ship a replacement out and to give them my shipping address. Naturally I opted for the post office again. Didn't hear anything more for over a week then heard from Amazon saying how did we do etc. I contacted them back to say I hadn't received the replacement radio and they e-mailed back with a delivery status to say the customer i.e. post office refused delivery and sent the bloody thing back to Amazon. Haven't spoken to the Post Office but just to say if in a similar position with Amazon then get the item shipped to your home address the second time around rather using a local collection point. Seems odd the post office sent the item back.
Tim.
