[Advice Required] Debt Collection - Wrong Number

[Disca]

So it appears someone with Virgin Media has given my mobile number and not paid their bills.

VM started texting me daily to ring them on x number. Eventually they called me and I said they had the wrong number, the guy on the other end apologised and the call ended.

They seem to have now escalated to a debt collection agency who are again texting me daily now expecting me to call them at my cost again, from what I have read online they are going to be a pain if I just say that its the wrong number again.

What do?

 

[simonlpearce]

I would speak to whoever your contract is with as surely it is their responsibility to put this right.

 

[DumfriesDik]

I would be inclined to ask them for an address, write them a letter including your name and address explaining that they have the wrong number and that the debt is not yours. Maybe they should write to the household where the debt is.

Makes my blood boil - put their number on your blocked list.

 

[Disca]

I am contemplating going through VM complaints first and seeing if I can get them to stop the chase on my number?

 

[simonlpearce]

Has to be worth a shot, plus write the debt recovery a letter as said above, attack it from all angles.

 

[Disca]

Has to be worth a shot, plus write the debt recovery a letter as said above, attack it from all angles.

Would have to ring them back to get an address first, at my own expense.

 

[Stark]

Give them Ruby's address and see if that has the desired affect? 8)

Just kidding, but it sure would be a Kodak moment!!

 

[Disca]

Have spoken to VM complaints via their live chat, apparently it was a typo against another contact number that was very similar and my number has been removed from their system. I also got them to confirm that this will desist the debt company.

I guess I now play the waiting game and see.

Took a copy of the chat transcript for future reference if needed.

 

[Reedster]

Demand extra on your account for trouble and stress involved. Check you are not black listed anywhere.

 

[Disca]

Demand extra on your account for trouble and stress involved. Check you are not black listed anywhere.

I don't have an account with them at all.

 

[A1GSS]

I had similar (drive away from a garage had given my home number, also Virgin interestingly) spoke to the debt collectors and they were fine. Was a worry though, they were quite threatening.

 

[DumfriesDik]

Well done geezer, lets hope thats put to bed now