7 Vs 1

Hey all thanks for the advice.

I do totally get that it’s a lovely car it maybe was slightly over priced for a 7 owner car, personally I probably wouldn’t have got it although do like the 20in alloys.

To be honest my biggest gripe is the fact that despite sending the garage evidence they have still continued to deny it was ever advertised as 1 car owner. Had they apologised and said as goodwill will offer x,y,z then I would probs my not worry as it stands I have request details of the firms arbitrator and if they can’t provide this then a letter of deadlock.

All in all they do seem a good garage part of The AA garages and so comes with AA membership and a 12 month warranty on certain parts.

I have a feeling it may have passed hands due to the roof leaking issue. Spending time on it I think I may have resolved it but time will tell.

I will push back to garage as although not looking to sell anytime soon I would rather not have an issue with buyers questioning the number of owners and try to haggle on the price.

Thanks again everyone your views are taken account of
 
Good luck and I hope any resolution is resolved to YOUR satisfaction. Either way I hope it doesn’t sour your thoughts of such lovely cars.
 
Are you not a little late to start chasing this after owning it for a few months or have you been on it since you bought it?
 
Pretty simple legally... if it was advertised in writing as one owner then its misrepresentation..the sale of goods act covers this. Money back time.. But in the real world...see the other comments...
 
I bought my 2009 in 2018 with 45k miles and 7 previous owners. One of them had it for 2 years and did 2k while another had it another 2 years and did no miles at all!
It’s a very well kept car, all fully serviced on time by a main dealer so I have no problem with it.
 
Zikim said:
OP What proof do you actually have that the garage sold it as only 1 owner?

Attached I have removed anything to identify garage as until they respond it wouldn’t be fair
 

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either way they are being very shady not admitting theyre in the wrong when you have it in black andwhite. Id be tempted to contact the AA too and ask what they think of a garage they approve behaving in this way should you wish to persue of course
 
Oliver Ciaravella said:
mr.tourette said:
did you run an hpi check?

No as it was sold via an AA dealer and they state that any issues on HPI check would be highlighted and informed

Unfortunately 7 owners on a car is not a HPI issue.

How much do you reckon that you overpaid for it being only 1 owner against how much for 7 owners?
 
Zikim said:
Oliver Ciaravella said:
mr.tourette said:
did you run an hpi check?

No as it was sold via an AA dealer and they state that any issues on HPI check would be highlighted and informed

Unfortunately 7 owners on a car is not a HPI issue.

How much do you reckon that you overpaid for it being only 1 owner against how much for 7 owners?

I am getting a local garage to do a valuation but he reckons somewhere between 500-1000.

I’m not really that worried about the value as such it’s more the fact that if I were to sell it I would likely have to drop by that amount when number of owners is shared
 
Oliver Ciaravella said:
Zed Baron said:
Did you ask to see the V5 before you purchased it?

No I didn’t, due to Covid it was purchased at distance with 20% deposit and transfer was registered online
Good luck, I hope you get it resolved, mistakes happen. Just out of interest how long have you had the car now? "Under the Consumer Rights Act 2015, this car should be of a satisfactory quality, fit for purpose and as described. Your rights have been breached because the car they sold you is faulty/doesn’t match the description". Citizens Advice Service
 
Oliver Ciaravella said:
Zikim said:
Oliver Ciaravella said:
No as it was sold via an AA dealer and they state that any issues on HPI check would be highlighted and informed

Unfortunately 7 owners on a car is not a HPI issue.

How much do you reckon that you overpaid for it being only 1 owner against how much for 7 owners?

I am getting a local garage to do a valuation but he reckons somewhere between 500-1000.

I’m not really that worried about the value as such it’s more the fact that if I were to sell it I would likely have to drop by that amount when number of owners is shared

As a rough guide using webuyanycar a 2012 2.0 Z4 with 50,000 miles with only 1 owner is only £140 more in value than the same car with 5+ owners.

The value is usually based on mileage and condition more than the number of owners. Stop agonising over it and start enjoying your zed.
 
They’ve overtly stated it’s a one owner car and you have proof of that. When you challenged them about it, effectively they told you to get stuffed.
I would write to them and give them a seven day deadline to reply explaining why they mislead you and what they will do to make amends. If you get no joy, I would report the situation to the AA and ask them if they feel they have been favourably represented by this garage and what they plan to do to correct the situation to your satisfaction, as well as to sanction the dealer in question.
Legal action should be the last resort. However, this was a deliberate fraudulent act on the part of the dealer and, as a matter of principle, I wouldn’t take it lying down no matter how much you like the car.
 
I had a similar choice with mine. Sold as a 1 owner but when log book arrived it was 7. There was also a small crease in the bonnet in a place where i couldn't not see it.
Dealer not interested in the crease or number of owners until I sent an email hinting I'd be bringing car back within 1st 30 days because of mis-selling.
He then paid for Dentdaddy of Peterborough to fix the crease at my home which he did, perfect, can't see any sign of it.
My take on it is what do I do if car went back? I love the car, it's stunning to look at and brilliant to drive. Very low mileage and like new inside etc. Looking at the market it looks like I could get my money back at the moment but the only alternative for me is a Boxster and I'm not sure, having already had one, I'd want to have to choose one over my Z4.
My plan is to enjoy driving/owning my car, especially once I get rid of that ridiculous clutch delay..... :headbang:
 
Hi All

So the update from the dealer.

They have not taken any responsibility saying that the cars only show numbers of owners once a car is sold and that it defaults to 1 owner. This is not the case as other sold cars had 2,3 4 + owners.

The dealer has now removed all previous owners from all current cars and all sold cars.

They then responded by stating that they will fight this and claim back costs, now my understanding is that in the small claims court there can’t be claims for costs made if I lost.

I suggested an offer of 250-500 which would cover any issues when it comes to selling but would also allow me replace some of the seals. I have not heard back yet but thought thus was a reasonable offer.

I have also contacted The AA to ask them to step in.

Let’s see what happens now. To be honest I would not have pursued this had the dealer said look we made a mistake we apologise here’s 50-100 goodwill. It’s not ultimately due to the money as tbh the difference is minimal it’s more about the dealers dishonesty.
 
You can't claim for legal expenses in the small claims court (sometimes called "fast track") - a few years ago someone tried to sue my wife, spoke to a friend who is a solicitor who said that we should lodge a counter claim (which we did) but we were worried about getting rinsed so wanted representation, solicitor kept advising us that we wouldn't get the costs back and that it would probably cancel out what we'd win anyway.

He did a bit of ringing around and had a "pupil" barrister who he got to represent us just so that he could get the experience.

Long story short, court found in our favour, the a**ehole didn't pay up - wasn't worth the effort in pursuing it further. Solicitor only charged us for the pupil barrister's expenses. Just be aware that might be something they could try, although once it is heard in court it becomes public, so might shame them
 
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