Engine rebuild by specialist has turned into disaster. Your opinions welcome.

I'd give the Car Edition guys a ring. They're based in Peterborough, but they know their stuff. Especially the short fella, Gytis.

Here's part 3 of them dealing with a Ranger fixed by cowboys.


They aren't fazed by big jobs, in fact they seem to enjoy them
 
What a nightmare. Try to correspond on email and get stuff in writing from them if not already. If they don’t get it fixed, get an independent inspection and assessment and legal proceedings. Good luck with it.
 
I have just spent a few minutes talking to Lee at Barum Engines, North Devon


Who was extremely helpful, patient and knowledgeable. In short he has concerns, particularly after 5000 miles and one year (out of warranty) and strongly suggested that I write an email detailing all the issues and concerns and request that they rectify everything while the car is with them and not hope for the best.

This has been duly done, so we will see what response I get.
 
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I have just spent a few minutes talking to Lee at Barum Engines, North Devon


Who was extremely helpful, patient and knowledgeable. In short he has concerns, particularly after 5000 miles and one year (out of warranty) and strongly suggested that I write an email detailing all the issues and concerns and request that they rectify everything while the car is with them and not hope for the best.

This has been duly done, so we will see what response I get.
I suppose it will depend on how honest, caring and professional the garage owner is.
Either they will hold their hands up and do their best, or will deny everything and hope you go away. Judging by my experiences in the UK lately, it is more likely to be the latter, unfortunately, but you never know.
 
This is the garage owners response:

Hi Lee

Andy (owner mechanic) has asked if you can come in and see him next week either Wednesday or Friday to suit you to discuss.

So not going to see my car for another week!
 
Not sure what kind of specialist can botch a job this badly but I don’t see how this place will be able to fix things, everything about their work seems shoddy or half assed. I’d lawyer up, get the car fixed elsewhere and have these guys refund you their labor.
 

Sorry to hear of your woes. Having been in a similar boat before, I know how much it sucks.

For the little it's worth, the company I work for (I am remote) is very close to those guys, and whenever I've driven past, they often have some lovely looking cars outside. I know that doesn't mean their work is great, but the types of cars there suggest good things. It's not just 'regular traffic', but more specialist machinery.
 
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FWIW, Barum have a YouTube channel. Watched a few of their bids. Funnily enough they seem to get the reverse problem of building an engine or honing a block and then getting shirty clients complaining (usually because of the clients own cockup.)
 
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