Their reputation with several members here and over at the CSL forum speaks volumes and that is what led me to them in the first instance.
Right from go when I booked up the guy I spoke with was friendly and knowledgable. The price -- even once I took into account the drive to/from Reading to Cambridge still worked out cheaper than anywhere else I had been quoted.
I turned up on the Wednesday morning and dropped my car in and picked up a 116i loaner to tide over to return on Saturday. On arrival Saturday morning they were just finishing up on replacing a seal (the part had just turned up that morning) and the car was made ready for my collection. It hadn't been valeted (as I asked since it had been recently detailed) and was in exactly the same cosmetic condition I had left it in. Needless to say the car feels brand new now and without doubt I will use Murketts (despite the distance) for any future servicing.
10 out of 10!
