Aye, I wasn't happy about it, but when you need the car back quickly then you're kinda stuck. I'm in the middle of an email to my dealership and to Graeme Grieve and will be mentioning the cost etc. Hopefully, I won't have the same poor customer service experience I had with Jaguar!Obs-Com said:
M40i brakes - design flaw uncovered
- Thread starter Jim S
- Start date
The more owners that complain the more the chance that BMW will do something about the awful front MSport brakes design and perhaps even offer a recall to fix it for all owners. :headbang:
The problem is that the same design is fitted to several other BMW Series cars, ie 1, 2, 3, and 4 Series cars. :thumbsdown:
The problem is that the same design is fitted to several other BMW Series cars, ie 1, 2, 3, and 4 Series cars. :thumbsdown:
It is shocking. I got rid of my F-Type for this and was hoping for a better experience, think all dealerships and companies are the same, plead with you to buy/hard sell etc and as soon as you're out the door they're not interested.Jim S said:
I will be and will keep hassling/annoying them, but I will not be paying over a hundred pounds again to get it fixed. I took a few screen shots of your pics Jim (page 3) to back up my complaint, cheers for that, appreciated.
Hi
My daily drive is a m2 Competition with the big brake upgrade my problem is that there is hardly any room between the brake calliper and the inside rim of the wheel and stones get wedged between the calliper and the wheel it’s happened twice only to the back wheels
They are to deep to get machined out and all you can do is get the edges of the groves polished out and re sprayed I believe they had the same problem with the old m4
My daily drive is a m2 Competition with the big brake upgrade my problem is that there is hardly any room between the brake calliper and the inside rim of the wheel and stones get wedged between the calliper and the wheel it’s happened twice only to the back wheels
They are to deep to get machined out and all you can do is get the edges of the groves polished out and re sprayed I believe they had the same problem with the old m4
Am an Android guy Jim, but cheers. I've sent away an email detailing what has happened so far to the dealership where I purchased the car. I've asked them to pass it onto the relevant person who deals with complaints and asked that this is recorded formally. I'll then follow that up by sending a copy to BMW (UK) Customer Complaints. Will keep you posted.Jim S said:Good luck Wulliem12 :driving:
By the way, if you have an iPhone just hold your finger on the photo and select the option to save the photo to your photo library.
Wulliem12 said:Am an Android guy Jim, but cheers. I've sent away an email detailing what has happened so far to the dealership where I purchased the car. I've asked them to pass it onto the relevant person who deals with complaints and asked that this is recorded formally. I'll then follow that up by sending a copy to BMW (UK) Customer Complaints. Will keep you posted.Jim S said:Good luck Wulliem12 :driving:
By the way, if you have an iPhone just hold your finger on the photo and select the option to save the photo to your photo library.
Best of luck. I have tried my best but it will take a number of owners to complain strongly before there is any chance of BMW coming up with a solution to this problem. :driving:
Yip. It would cost them a fortune to rectify it, so no wonder they are dragging there heels. It's all we can do, just keep at them.Jim S said:Wulliem12 said:Am an Android guy Jim, but cheers. I've sent away an email detailing what has happened so far to the dealership where I purchased the car. I've asked them to pass it onto the relevant person who deals with complaints and asked that this is recorded formally. I'll then follow that up by sending a copy to BMW (UK) Customer Complaints. Will keep you posted.Jim S said:Good luck Wulliem12 :driving:
By the way, if you have an iPhone just hold your finger on the photo and select the option to save the photo to your photo library.
Best of luck. I have tried my best but it will take a number of owners to complain strongly before there is any chance of BMW coming up with a solution to this problem. :driving:
Wulliem12 said:
Go down to Prestwick quite often for a walk along the beach front.
Park next to the kids soft play building.Did you buy your car from Harry Fairbairn, Irvine? That’s where I got mine and Paul MacDonald, Service Manager, is well aware of the MSport brakes problem. :driving:
Jim S said:
They had two 30i's for sale, both looked immaculate in the pics. and videos, went to look at the blue and it was sitting outside and roof looked off, didn't even get off the bike. Week later took fiancée down in car to test drive the red one, arrived to find it was being used by the salesperson as a company car, filthy on outside and full of her clutter inside. Test drove anyway as hadn't driven one at that point. Out of courtesy had a chat, girl seemed amazed I wasn't interested in the deal offered.
Test drive worthwhile as I knew I could happily live with a 20i.
So I bought a 30i.
They caslled me a week or so after for some feedback........ :rofl:
Aye, same here now and again. No, Parks Hamilton, just did a wee search one night because I was looking for alternatives to the F-Type and an ex demo with 2000 miles on the clock popped up, the colour and spec I wanted, couldn't believe it and was offered ridiculous money for the Jag, too good to not go for it. Also, the waiting time for a new Zed was about 6 months. Got my second Honda S2000 from there and It was at the time, the best dealership I had dealt with, sadly they stopped making the S2000, so moved on. I went to Harry Fairbairn when the stone got stuck and I had a positive experience, maybe because it was an easy fix and a quick ton in their pocket, but the staff were really nice.Jim S said:Wulliem12 said:
Go down to Prestwick quite often for a walk along the beach front.
Did you buy your car from Harry Fairbairn, Irvine? That’s where I got mine and Paul MacDonald, Service Manager, is well aware of the MSport brakes problem. :driving:
Wulliem12 said:Aye, same here now and again. No, Parks Hamilton, just did a wee search one night because I was looking for alternatives to the F-Type and an ex demo with 2000 miles on the clock popped up, the colour and spec I wanted, couldn't believe it and was offered ridiculous money for the Jag, too good to not go for it. Also, the waiting time for a new Zed was about 6 months. Got my second Honda S2000 from there and It was at the time, the best dealership I had dealt with, sadly they stopped making the S2000, so moved on. I went to Harry Fairbairn when the stone got stuck and I had a positive experience, maybe because it was an easy fix and a quick ton in their pocket, but the staff were really nice.Jim S said:Wulliem12 said:
Go down to Prestwick quite often for a walk along the beach front.
Did you buy your car from Harry Fairbairn, Irvine? That’s where I got mine and Paul MacDonald, Service Manager, is well aware of the MSport brakes problem. :driving:
I have found the Service Dept staff at HF to be very good. It is the Sales Dept that has lost its way as far as I am concerned.
:driving:
JAZZERT501
Member
Got another Stone stuck!!
Local greenflag guy came jacked it removed the wheel and all good.
No charge.
Bloody annoying though.
It was the passenger front wheel.
Local greenflag guy came jacked it removed the wheel and all good.
No charge.
Bloody annoying though.
It was the passenger front wheel.
Why does this happen so often? On two occasions I've been offered test drives in cars that reeked of smoke and looked like they'd been used by the family from hell. I declined both offers and told the salesman why. One of them wasn't overly happy and saw my rejection as an attack on his cleanliness :lol:
They just don't get it.
Just had a weekend away in deepest wales, and lo and behold, i got a stone in the front brakes..
Flippin heck it was a hell of a screech.
Good job these forums exist otherwise i wouldnt know what it was...
Luckily a few applications of the brake at the same time as turning left and right freed it..
But the noise...... :thumbsdown: :thumbsdown:
Has anybody manged to find a fix for this yet...
Anybody tried the Supra versions yet.?? If they are different..
Flippin heck it was a hell of a screech.
Good job these forums exist otherwise i wouldnt know what it was...
Luckily a few applications of the brake at the same time as turning left and right freed it..
But the noise...... :thumbsdown: :thumbsdown:
Has anybody manged to find a fix for this yet...
Anybody tried the Supra versions yet.?? If they are different..