Today I have had to pay £60 in fines to the rouges operating the Tyne Tunnel. No longer do they have toll booths, you have to go online and pay in advance or within 24 hrs of using the tunnel.
It was my own fault, I thought my good lady wife had paid and she thought I had, but neither of us had. An honest mistake made by many so I am told. So when the charge notice landed on the doormat it was for each leg of the return journey even though they were less than an hour apart. £60 fine each way but discounted if we paid within 14 days.
I appealed to their sense of fairness, fully admitted my error and asked them to be reasonable a delete one of the fines. Total waste of time, received today, two emails obviously from a template response to all appeals.
Just to add insult to injury a little message on the end of the email notifying me that charges had increased from the 1 May from £1.90 per journey to £2.20 :x :x :x
It was my own fault, I thought my good lady wife had paid and she thought I had, but neither of us had. An honest mistake made by many so I am told. So when the charge notice landed on the doormat it was for each leg of the return journey even though they were less than an hour apart. £60 fine each way but discounted if we paid within 14 days.
I appealed to their sense of fairness, fully admitted my error and asked them to be reasonable a delete one of the fines. Total waste of time, received today, two emails obviously from a template response to all appeals.
Just to add insult to injury a little message on the end of the email notifying me that charges had increased from the 1 May from £1.90 per journey to £2.20 :x :x :x
