My dad is amazing in that for a man of 77 years old, he has learnt to use a laptop and email etc in the last 15 years which is pretty good going.
Over the last 5 years he has been caught out by installing random crap / search bars / useless software / web accelerators etc etc and now I need to be able to react quicker vs fixing issues each time I see him which can be monthly.
We have used my work WebEx account a few times but it’s too clunky. And it’s flawed if he cannot loving into his hotmail if his call is about forgetting his password or unable to login.
So I was wondering if this group has any simple ideas for me fo perform remote screen sharing and control - free and simply.
Same applies to his iPhone - if this is possible.
Look forward to your ideas a I imagine others are in or have been in a similar situation.
Thanks.
Over the last 5 years he has been caught out by installing random crap / search bars / useless software / web accelerators etc etc and now I need to be able to react quicker vs fixing issues each time I see him which can be monthly.
We have used my work WebEx account a few times but it’s too clunky. And it’s flawed if he cannot loving into his hotmail if his call is about forgetting his password or unable to login.
So I was wondering if this group has any simple ideas for me fo perform remote screen sharing and control - free and simply.
Same applies to his iPhone - if this is possible.
Look forward to your ideas a I imagine others are in or have been in a similar situation.
Thanks.