Sat Nav stuck in french

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lsteph0

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Has anyone had a problem like this before?

The cities, seas and tourist information is all in French! The speaking voice is still in English. We have bought and installed the 2019 BMW sat nav discs but this hasn’t made any difference.
We have of course made sure the language is set to English. One thing we seem to be missing is the option to select our country, which according to the instructions should be an option that we can select. BMW were confused and suggested that I need to get her car plugged into their diagnostic machine but obviously this is at additional cost so I was hoping someone on here might have an idea how we can fix this rather unusual problem.

I have tried putting in all my previous discs to see if this would solve the problem but no such luck.

Thanks,
Lucy
 
Is the country set to France on your sat nav?
 

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salut je suis sûr que quelqu'un sera bientôt là pour vous aider, c'est un excellent forum pour des choses comme ça, passez une bonne nuit :D :thumbsup:
 
You've put the discs in ????

Im puzzled how you've done that - the maps are loaded from a USB in E89 cars?

What were you doing to get it locked into France ?
 
ronk said:
You've put the discs in ????

Im puzzled how you've done that - the maps are loaded from a USB in E89 cars?

What were you doing to get it locked into France ?
Click to expand...

On the 2009 E89 (like mine) updating maps by the USB in the glove box does not work without a firmware update to the system. Without it you have to update by 3xdvd’s. Mine worked without a problem. I’ve no idea what the OP has done if she can’t set a destination and select the country. It all sounds very strange!
 
Tinker15 said:
ronk said:
You've put the discs in ????

Im puzzled how you've done that - the maps are loaded from a USB in E89 cars?

What were you doing to get it locked into France ?
Click to expand...

On the 2009 E89 (like mine) updating maps by the USB in the glove box does not work without a firmware update to the system. Without it you have to update by 3xdvd’s. Mine worked without a problem. I’ve no idea what the OP has done if she can’t set a destination and select the country. It all sounds very strange!
Click to expand...

Thanks for that info :thumbsup:
(Every day is a school day)

It sounds like it’s corrupt software ?
 
Sorry, think I’ve posted in the wrong part of the forum. I’ve reposted in (hopefully) the right section now.

Thanks for the help and sorry to waste your time.
Lucy
 
You’ve bought updated Discs? I assume we are talking about genuine BMW kit and not hookey stuff?

This problem has been re posted on the E85/86 pages
 
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