Hi everyone,
Just thought some praise is deserved as today I took my zed to oxford where i purchased it from. After being told by the garage in basingstoke that the work to be carried out wasn't covered under the warranty and would be £260 to get done, I was skeptical but....
Not only did they cover the work to the brakes that needed doing, (stripping and cleaning to stop an annoying noise) they also fitted some new pads at the cost of just the pads as they were being taken off anyway. I had been told by the other garage that they were very close to needing doing a month ago. So for £65 I got a courtesy 116 for the day, a pretty good clean inside and out of my zed and all of my issues fixed + a saving of a few pounds in labour for the brake pad fitting that would have needed doing within the next month or so anyway.
All in all a very good experience,
Thanks to Gavin and Adam (Staff names on my receipt)
Just thought some praise is deserved as today I took my zed to oxford where i purchased it from. After being told by the garage in basingstoke that the work to be carried out wasn't covered under the warranty and would be £260 to get done, I was skeptical but....
Not only did they cover the work to the brakes that needed doing, (stripping and cleaning to stop an annoying noise) they also fitted some new pads at the cost of just the pads as they were being taken off anyway. I had been told by the other garage that they were very close to needing doing a month ago. So for £65 I got a courtesy 116 for the day, a pretty good clean inside and out of my zed and all of my issues fixed + a saving of a few pounds in labour for the brake pad fitting that would have needed doing within the next month or so anyway.
All in all a very good experience,
Thanks to Gavin and Adam (Staff names on my receipt)