For those who have followed my tale of woe...... Today I have my money back. What I paid for the car. All of it. The full bifta, spondoolies.....except - The recovery fee to BMW. "Yeah, just get RAC or someone to pick it up we'll pay for it" . I say "but I think I have Sytner assist, isn't that breakdown cover \ recovery?" Dealer Herbert (manager) "nah, you won't have that.". Well, I did I and I told them after pick up several times and that they owe me £180. These people are so hard work. They keep apologising though. In every email. We are so, so sorry......so sorry Mr Stevo....Oh god, are we sorry.....