HPI check says 0 previous owners

Owner is confident there are 4 previous owners. I've emailed HPI provider but I'm picking the car up on Wednesday (subject to inspection) so I doubt I'll get a response before then. With it saying 0 previous owners does that mean the car isn't registered??

Here is the report -

https://totalcarcheck.co.uk/Certificate#M14EAJ-Ad96Nv9v
 
Have a look at the V5 registaration doc, but TotalCarCheck is not actually HPI (only HPI is HPI) TCC costs £2.90 HPI is £20 which may explain why the TCC results could be a bit off? :)
 
My guess is it's only picking up the owners on the current plate, not the original registration.

As others have commented use HPI, not some cheaper limited information version
 
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