By snow demist you mean the button in the centre of the temp control and not the air con button next to the fan speed right? That is actually for max cooling and does not work in cold weather. You want to use the button in the centre of the vent direction dial on the other side with the windscreen symbol. (applies to automatic temp systems only) This also turns on the air con for drier air, but directs most air to the windscreen, which the max cooling button does not do. It should also work in cold weather.
Anyway, that is just FYI, it probably has nothing to do with your actual problem. Some people have had issues with the fan speed controller, still sometimes called "hedgehog" though it looks nothing like one any more. I had one instance where a mouse family took up residence in the blower in a little used vehicle (not my Zed though). It kept the fan from spinning fast and blocked most air flow. Fixed by simply removing the blower and extracting mouse family and associated nesting material.