Halliwell Jones is the WORSE BMW dealer in the UK and possib

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zed-light

Member
Halliwell Jones is the WORSE BMW dealer in the UK and possible the world

Halliwell Jones is the WORSE BMW dealer in the UK and possible the world

Halliwell Jones is the WORSE BMW dealer in the UK and possible the world


Even thinking about them makes me sooooooo angry.

I bought a nearly new Zed (6months old). Had some paintwork problem. Contacted them, they continually ignored me. I took the issue to BMW UK. Halliwell Jones made out (in written communication) that they offered me many opportunities and made me look like I a difficult customer. Luckily I kept all written communications and confronted them for fraud. I was about to appoint a solicitor when the main dealer man called and almost begged me to drop the case (explanation; some internal problems as they have recently opened a new branch!!) and compensated me handsomely. I decided to drop the case, as did not have the energy and settlement was very attractive.

Take home message:

1) Halliwell Jones is the WORSE BMW dealer in the UK and possible the world
2) BMW UK are rubbish and quickly took side with the dealer
 
It's a real shame when dealers do this. They seem to forget the way the web works and you can no longer do the 'isolate and ignore' on customers.

Hope that BMW UK reads your comments and learns just a little.
 
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