Does anyone have a phone number for BMWMinistyle?

Don't have a number but the website doesn't look very impressive. Everything they have for a Z is standard BMW equipment and therefor available from a dealer (probably cheaper too looking at a couple of the prices)

Try Sopers BMW in Lincoln, they will give a discount if you mention the Forum :thumbsup:
 
oli445, they actually recently did better pricing than Soper could! (see the thread for cruise control group buy)
 
oli445 said:
Fair enough, just seems strange they don't have a phone number listed on their site.
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the other strange thing was that even the guys who bought the parts from them for cruise control retrofit, all came from Soper anyway :!: maybe it is actually Soper but unofficial, who knows.
 
When you do get through, you might want to remind them that it's now against the law (and has been since 2007) not to display company information on at least one publically-accessible page of your company website.

The following is the minimum information that must be on any company's website (from OUT-LAW's guide, The UK's E-commerce Regulations).
  • The name, geographic address and email address of the service provider. The name of the organisation with which the customer is contracting must be given. This might differ from the trading name. Any such difference should be explained – e.g. "XYZ.com is the trading name of XYZ Enterprises Limited."
It is not sufficient to include a 'contact us' form without also providing an email address and geographic address somewhere easily accessible on the site. A PO Box is unlikely to suffice as a geographic address; but a registered office address would. If the business is a company, the registered office address must be included.
  • If a company, the company's registration number should be given and, under the Companies Act, the place of registration should be stated (e.g. "XYZ Enterprises Limited is a company registered in England and Wales with company number 1234567")
  • If the business is a member of a trade or professional association, membership details, including any registration number, should be provided.
  • If the business has a VAT number, it should be stated – even if the website is not being used for e-commerce transactions.
  • Prices on the website must be clear and unambiguous. Also, state whether prices are inclusive of tax and delivery costs.
Finally, do not forget the Distance Selling Regulations which contain other information requirements for online businesses that sell to consumers (B2C, as opposed to B2B, sales). For details of these requirements, see our guide, The Distance Selling Regulations - An Overview.
 
Thanks all

Still no joy on a phone number and their e-mail seems to be getting through just not being replied to after several days
 
Their online support is offline too, so maybe they're off until the end of the week - I know I am :thumbsup:
 
mmm-five said:
Their online support is offline too, so maybe they're off until the end of the week - I know I am :thumbsup:
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Wish I was :(

This is all good advice / reminder from mmm-five - it annoys me intensely when companies make it very difficult to find any sort of contact information or don't respond to emails in a timely (couple of days max for gen enquiries, matter of hours or at least same day for delivery / fault queries), and is something that will make me look elsewhere instantly. It's lazy and careless in a time of instant digital communications, and therefore not indicative of quality products or good customer care going forward. Just my tuppence-worth :)
 
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