Crashed Z4 Coupe

[biojo]

Well got a letter off his insurance today so called mine but there no record of it been logged as his fault yet and theyve not accepted any liability, I called the number on letter from his insurance (its company handling car fixing and hire car) and theyve said its not on there system yet. but looks like there accepting it

Letter states...
Repair of my vehicle will be done with no cost to me
Hire car will be provided they will provide direct, no cost to me

Surely that means theyve accepted fault fromt here driver ?

 

[pvr]

Is t that standard for fully comp insurance though? The repair is at no cost to you, but the blame and premium is another matter

 

[biojo]

Id get that if mine sent it through, but mines not accepted any liability

Its his insurance saying go get the work done and theyll cover it at no cost to me. one part says "no excess to pay"

surely it wouldnt say that if there going to say its my fault or 5050 :/

Ive never had a accident in 23 years of driving, or put a claim in so im totally at a loss to what gets sent

 

[Scubaregs]

I doubt they are telling you to "go get the work" done, I'd expect they would want to arrange their own repairer.

 

[biojo]

the letter states along these lines

They will provide names of garages i can use and they will pay
or
I can provide my own as long as its a insurance approved place, and there hourly rate isnt above xx, and they will pay

The hire car they`ll bring to me and take mine away

On each thing is states "at no cost to you" in bold