Hi all,
Just wandered if anyone has bought a watch through Chrono24? I placed an order today from a Trusted Seller in France. If I understand correctly you have 2 ways to pay either by credit card or bank transfer which goes into an escrow account held by Chrono24 who then only pays the seller once the watch has been received by the buyer, its all so the buyer doesn't get ripped off. I paid by credit card as don't like Bank Transfers for obvious reasons when its another country, and received a payment confirmation e-mail from Chrono24 so thought that was it transaction completed. I then received 3 e-mails from the sellers shop all in French :? but using an online translator was effectively asking to make a bank transfer using the banking details they e-mailed. I contacted the seller via Chrono24 to say I had paid by credit card but received a rather uninspiring reply saying "Hello for now we received the order to send the watch. I guess it is ok ! Best regard" So I'm guessing from that they are happy and will post the watch out :? Feel slightly in the dark as the seller hasn't really confirmed they are happy payment has been made.
Thanks,
Tim.
Just wandered if anyone has bought a watch through Chrono24? I placed an order today from a Trusted Seller in France. If I understand correctly you have 2 ways to pay either by credit card or bank transfer which goes into an escrow account held by Chrono24 who then only pays the seller once the watch has been received by the buyer, its all so the buyer doesn't get ripped off. I paid by credit card as don't like Bank Transfers for obvious reasons when its another country, and received a payment confirmation e-mail from Chrono24 so thought that was it transaction completed. I then received 3 e-mails from the sellers shop all in French :? but using an online translator was effectively asking to make a bank transfer using the banking details they e-mailed. I contacted the seller via Chrono24 to say I had paid by credit card but received a rather uninspiring reply saying "Hello for now we received the order to send the watch. I guess it is ok ! Best regard" So I'm guessing from that they are happy and will post the watch out :? Feel slightly in the dark as the seller hasn't really confirmed they are happy payment has been made.
Thanks,
Tim.
I think receiving 3 e-mails from the dealer giving me the banking details for payment was slightly confusing but I think all is good. As you said should be safe as the dealer is a trusted seller.
Was overall pleased buying through Chrono24. It took 6 days for the watch to arrive. There were a few minor issues like paying by credit card and then receiving 3 requests from the seller to make a bank transfer payment so a little confusion ensued especially as the e-mails from the seller were in French, a little annoying as the seller gave the option to pay by credit card. Chrono24 do keep you up to date themselves and confirmed I had paid for the watch etc. and had instructed the seller to send it out. The only other slight thing was the seller had given me a French postal tracking number but as soon as it left the country I lost track of the parcel for 4 days and had no idea where it was and when it would arrive which was slightly unnerving as the item wasn’t exactly cheap. It arrived by DPD in the end so all good. I may buy through Chrono24 in the future but I don’t think I would risk anywhere outside of Europe due to uncertain postal tracking.
