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Any Experience of 1st Central?

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strugglinauthor

Member
My insurance is looming and having checked a comparison site a company called 1st Central came out as the cheapest. When you add in the fact that their compulsory excess is also significantly lower than any of their rivals then it is tempting.

Having looked at some review sites people seem to like them. Although there are plenty of gripes, it's no more than I'm seeing for other major insurers. My only concern is what are they going to be like when the dreaded day comes to make a claim?

Does anyone out there have any real world experience, good or bad?

Thx.
 
Never heard of them. Don't fall into the trap of saving the cost of a tank of petrol and then potentially having a lot of grief in the event of a claim. If it looks too good to be true.........
 
I have used them in the past without any problems including when I had an accident last year (someone drove into the front of me whilst I was stationary).
They were very good on the phone at the time and pretty much sorted things out with the other insurance company straight away, they use an accident management company for claims but I did not have to go through them as the initial contact at 1st Central managed to get the other party to admit full liability within a couple of hours.
 
Don't do it. Have a search - there was quite a long thread on this lot earlier this year, definitely not the sort of company you want your car insured with.
 
I insure my S2000 through First Central. They were fine to deal with when setting up the policy and subsequently changing to a personal registration. However, I have read a fair amount about them being less helpful when people claim.
My Zed is insured through Adrian Flux as the policy has been tailored to cover all my modifications. Importantly, AF will replace my modifications like-for-like in the event of a claim whilst some High Street companies restore vehicles only to stock specification and may use pattern parts.
 
I have to recommend them was with them for 3 years I think...

I had a total loss whilst with first central, their first offer was crap, but then with a little negotiation they paid out what I wanted and let me buy back the car for next to nothing, which I repaired cheaply and was therefore quids in! And they were even cheaper the following year even with the claim, I was very happy with them and would have stuck with them had tesco not been £300 cheaper this time round
 
I was with them when I had my TVR/Z4M/M3 and I thought they were fine but I never made a claim in that period, I only swapped because they wanted to charge me only £5 less than my M3 when I swapped for the 330i whereas with other companies the 330i was half the price to insure than the M3.
 
After all that I decided to go with John Lewis. I read a survey on how customers rated their insurer and JL came out very well. The price was competitive and the icing on the cake is that they give you a 15% discount for the first year and free recovery (for when my BMW one expires) :)
 
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