Well as you all know I got my 224 alloys refurbished back in January, and finally fitted in May once the worst of the bad weather had passed. Only had them on for 10 days and managed to nibble the edge of my front wheel on a pot hole as I was parking. 
Decided to splash the cash and get it refurbished for the second time as it has been driving me nuts seeing it every time I passed. I used a local franchise in Edinburgh to get them powder coated, the company shall remain nameless for now until I get the wheel sorted. The company are not the cheapest by any means, but had heard and seen the good results from other forum members who have used other branches around the UK so was reasonably reassured of a top job being done, mistake number one.
The initial refurbishment back in January was not trouble free as they took 3 days to refurbish them despite booking them in for same day service as advertised on their website. They also managed to overcook the paint on 2 of the alloys and it ended up all bubbled, which I made them do it again. The owner was most apologetic, obviously quality control is much lacking as even he hadn’t checked them over and had quickly tried to pass them off. The final result was a great finish despite all the hassle and time I had incurred in the process.
I dropped the curbed alloy off yesterday morning at 8.30am and clarified that it would be ready by close of business. Got a phone call from them to say my wheel was ready at 4.25pm, now that’s a nice touch, first time they had phoned me and not me doing the chasing, so everything looking good at this point.
Arrived at 5.05pm only to be told it wasn’t ready as they had forgot to fit the tyre and balance it. So paid my bill which was £96 inc VAT whilst I waited as I was not expecting any hassle after my last visit. Saw one of their guys rolling out my wheel to the zed. First think I noticed was that they had fitted a plain black standard valve instead of a chrome valve stem, so away back inside it went. The owner then brought it out a few minutes later and asked me to open my boot so he could put the wheel in for me. I said I haven’t checked it over yet and proceeded to inspect their work.
Shocked or what, the inside of the alloy is rougher than sandpaper, looks like the paint has been over cooked as it is bubbled everywhere. Pointed this out to the owner who said he didn’t know how this had happened. FFS! Told me to bring book it I again and he would do it again for me. Needless to say I have the hassle and time of returning the wheel again, hopefully they get it right on the second attempt. Certainly their quality control hasn’t improved and worst of all the same things are happening. Will not be avoiding this company again in the future that’s for sure!
Here are a few photos detailing the quality of their work yesterday.
Decided to splash the cash and get it refurbished for the second time as it has been driving me nuts seeing it every time I passed. I used a local franchise in Edinburgh to get them powder coated, the company shall remain nameless for now until I get the wheel sorted. The company are not the cheapest by any means, but had heard and seen the good results from other forum members who have used other branches around the UK so was reasonably reassured of a top job being done, mistake number one.
The initial refurbishment back in January was not trouble free as they took 3 days to refurbish them despite booking them in for same day service as advertised on their website. They also managed to overcook the paint on 2 of the alloys and it ended up all bubbled, which I made them do it again. The owner was most apologetic, obviously quality control is much lacking as even he hadn’t checked them over and had quickly tried to pass them off. The final result was a great finish despite all the hassle and time I had incurred in the process.
I dropped the curbed alloy off yesterday morning at 8.30am and clarified that it would be ready by close of business. Got a phone call from them to say my wheel was ready at 4.25pm, now that’s a nice touch, first time they had phoned me and not me doing the chasing, so everything looking good at this point.
Arrived at 5.05pm only to be told it wasn’t ready as they had forgot to fit the tyre and balance it. So paid my bill which was £96 inc VAT whilst I waited as I was not expecting any hassle after my last visit. Saw one of their guys rolling out my wheel to the zed. First think I noticed was that they had fitted a plain black standard valve instead of a chrome valve stem, so away back inside it went. The owner then brought it out a few minutes later and asked me to open my boot so he could put the wheel in for me. I said I haven’t checked it over yet and proceeded to inspect their work. Shocked or what, the inside of the alloy is rougher than sandpaper, looks like the paint has been over cooked as it is bubbled everywhere. Pointed this out to the owner who said he didn’t know how this had happened. FFS! Told me to bring book it I again and he would do it again for me. Needless to say I have the hassle and time of returning the wheel again, hopefully they get it right on the second attempt. Certainly their quality control hasn’t improved and worst of all the same things are happening. Will not be avoiding this company again in the future that’s for sure!
Here are a few photos detailing the quality of their work yesterday.
