Aftersales Assistance Portal

M

Mangozac

Senior member
 QLD, Australia
Hey guys, I'm trying to use the Aftersales Assistance Portal (https://www.parts.bmwgroup.com), logging in using username: eu111111 and password bmwetk1.

It logs in OK but no matter what I do the search results only ever return "No documents matching the specified search terms have been found.
Try again using an alternative term".

I've used it successfully in the past using this username/password combo so I'm wondering if something has been changed? Even doing a manual drill down using the selection combo boxes on the search page has the same result. Can anybody else successfully search?
 
I worked it out - you need to click on the "WebEPC" link and search through there. Which is unfortunate, as I was hoping to be able to search for specific models and markets as it looks like the portal can do (assuming with the correct login credentials) :(
 
Got it working by clicking the 'WebETK' link and then by VIN number.

Did the initial page appear in French for you also?
 
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