Accident - Advice Please.

[Blue]

What Simon said earlier, claim from her insurers, not your's!

By claiming directly through the other driver's insurance before I've always found that accidents are settled much more quickly (at a BMW repairer in my case) and there's no risk to your own NCB. I wouldn't involve my own insurers unless as a last resort!

Good luck!

 

[jimbo1958]

Bit of an update. Car went to Scotthall BMW at Borehamwood 2 weeks ago. They've just returned it back to me for the 2nd time and I've just told them to take it back again.
First time they returned it I was not happy at all with the colour match. Had the new bumper fitted and I paid to have the skirt under the drivers door done at the same time. Appears slightly better and the difference may be due to plastic skirt/ metal door appearing slightly different?
Not happy to find a 25mm x 50mm blemish on the bumper beneath the Z4 boot emblem. It looks the same as you'd get when you remove a sticker from something and it leaves the glue residue. Unbelievable that they've sent it back like that.
Anyway it's now gone back to them for a 3rd attempt. Fortunately I couldn't use the car at the mo anyway as I'm recovering from an op to my right elbow but that's beside the point. :thumbsdown:

 

[JDM]

BMW are incompetent at everything.. Because of reasons such as this Jim that I have also experienced on numerous occasions I refuse to even entertain them unless it's for any warranty work, which again they do nothing but F*ck up!!!

Hope you manage to get it sorted soon without much more Agro mate.

 

[glastoveteran]

Personally, if I could avoid a full claim through the insurers I would do unless you want to go the 'whiplash route' and get some compo which will at least offset any insurance increase.

Yeah, it's a great idea to encourage that, because of course it's not going to result in the rest of us paying in the long run for it :thumbsdown: