As I mentioned briefly in a long recent post, the AA was unhelpful and actually useless when I, a 'Gold Member', needed it last month. I mean really no good at all. In contrast, BMW Roadside Assistance ('free' with my 100,000-mile+ warranty) - as described in the same post - was excellent.
I mentioned this today to the 2 mechanics at my indy's and they both said that not a week goes by, or even a day, that they don't hear a complaint about the AA from their customers. The most recent was yesterday: a wait of more than 4 hours for a recovery the AA 'sub-let' to another company for a problem a competent mechanic could have fixed in 15 minutes.
I know that organisations like the AA are vulnerable to anecdotal attacks like this, but I also know that some of a lot are very probably right.
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An E89 problem? Yes, the AA.
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Busterboo
- Senior Member
- Posts: 2812
- Joined: Sun Nov 20, 2016 2:49 am
An E89 problem? Yes, the AA.
Vidi, vici, veni
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OnlinePondrew
- Lifer
- Posts: 8524
- Joined: Wed Jan 20, 2021 7:20 pm
- Location: Spaldingski
An E89 problem? Yes, the AA.
I have found AA very useful, especially their weekly meetings. 
All good things come to those who wait. I'm really impatient which explains a lot.
F31 320i. Good car.
E89 20i Now fully dried
Z3 'free litre'. Project and a half. Complicated!
Mazda3 sold
Tatty old R56 Mini Cooper. Money pit!
F31 320i. Good car.
E89 20i Now fully dried
Z3 'free litre'. Project and a half. Complicated!
Mazda3 sold
Tatty old R56 Mini Cooper. Money pit!
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Busterboo
- Senior Member
- Posts: 2812
- Joined: Sun Nov 20, 2016 2:49 am
