Steering, feature or Issue?

sars · Post by **sars** » Tue Aug 08, 2023 10:27 am

During steady straight driving, after a handful of seconds, I've noticed that my electrically assisted steering develops the annoying trait of disconnection for about 5 or so degrees play on the wheel. The wheel is slightly stiff but there is no input to the steering wheels. This is my fourth BMW with electric steering and I've not really noticed it before.

Is it either a feature of an issue? Anyone suffering a similar trait? I have to say I don't care for it at all.

ori · Post by **ori** » Tue Aug 08, 2023 2:53 pm

I’ve noticed exactly the same thing. I was thinking of asking about it. It feels like almost slightly notchy. If you get it looked at please advise.

Pondrew · Post by **Pondrew** » Tue Aug 08, 2023 3:29 pm

Just a thought but have you tried turning off 'lane keeping assist' and seeing if it makes a difference? Could be linked to that.

ori · Post by **ori** » Tue Aug 08, 2023 4:39 pm

Pondrew wrote: ↑Tue Aug 08, 2023 3:29 pm Just a thought but have you tried turning off 'lane keeping assist' and seeing if it makes a difference? Could be linked to that.

I have all of that off for me.

sars · Post by **sars** » Tue Aug 08, 2023 7:29 pm

ori wrote: ↑Tue Aug 08, 2023 4:39 pm
Pondrew wrote: ↑Tue Aug 08, 2023 3:29 pm Just a thought but have you tried turning off 'lane keeping assist' and seeing if it makes a difference? Could be linked to that.
I have all of that off for me.

Snap, me too, perhaps this is the reason

ori wrote: ↑Tue Aug 08, 2023 2:53 pm I’ve noticed exactly the same thing. I was thinking of asking about it. It feels like almost slightly notchy. If you get it looked at please advise.

Yes notchy is a good descriptor, I will ring them tomorrow, thanks

ori · Post by **ori** » Tue Aug 08, 2023 11:08 pm

sars wrote: ↑Tue Aug 08, 2023 7:29 pm
ori wrote: ↑Tue Aug 08, 2023 4:39 pm
Pondrew wrote: ↑Tue Aug 08, 2023 3:29 pm Just a thought but have you tried turning off 'lane keeping assist' and seeing if it makes a difference? Could be linked to that.
I have all of that off for me.
Snap, me too, perhaps this is the reason

ori wrote: ↑Tue Aug 08, 2023 2:53 pm I’ve noticed exactly the same thing. I was thinking of asking about it. It feels like almost slightly notchy. If you get it looked at please advise.
Yes notchy is a good descriptor, I will ring them tomorrow, thanks

Let me know what they say.

ori · Post by **ori** » Tue Aug 15, 2023 11:45 am

sars wrote: ↑Tue Aug 08, 2023 7:29 pm
ori wrote: ↑Tue Aug 08, 2023 4:39 pm
Pondrew wrote: ↑Tue Aug 08, 2023 3:29 pm Just a thought but have you tried turning off 'lane keeping assist' and seeing if it makes a difference? Could be linked to that.
I have all of that off for me.
Snap, me too, perhaps this is the reason

ori wrote: ↑Tue Aug 08, 2023 2:53 pm I’ve noticed exactly the same thing. I was thinking of asking about it. It feels like almost slightly notchy. If you get it looked at please advise.
Yes notchy is a good descriptor, I will ring them tomorrow, thanks

So I have a theory that this has something to do with the last software update. I’m booking my car in anyway.

sars · Post by **sars** » Fri Aug 25, 2023 8:50 pm

I've booked the car in for an investigation, had to wait until October if I want a curtesy car! Agee to pay £166 investigation fee plus £15 curtesy car fee plus £25 damage waiver.....

ori · Post by **ori** » Fri Aug 25, 2023 11:09 pm

sars wrote: ↑Fri Aug 25, 2023 8:50 pm I've booked the car in for an investigation, had to wait until October if I want a curtesy car! Agee to pay £166 investigation fee plus £15 curtesy car fee plus £25 damage waiver.....

That’s not right. There is no investigation fee when the car is under manufacturer warrantee.

My car is booked for end of September to investigate the issue.

Is your steering feel always or intermittent like mine?

ori · Post by **ori** » Thu Sep 28, 2023 4:02 pm

Just as an update.
My car went in today and will be with them for at least 3 days as I am away.

The steering “notch” feel has gone now the weather is cooler. Very strange.
They have a few bits to fix in my car. Annoying squeak from drivers door mirror even though it was replaced.
My seat makes a click and moves a tiny amount under acceleration.
Rattle under foot well (easy fix as it’s just a cover).

I’ll let you know what they find in steering, but I suspect they won’t do anything more than a quick drive.

MikeyH · Post by **MikeyH** » Thu Sep 28, 2023 4:21 pm

Looks like they haven't learnt anything since the E85 E86 sticky steering fiasco

MikeyH · Post by **MikeyH** » Thu Sep 28, 2023 4:21 pm

sars wrote: ↑Fri Aug 25, 2023 8:50 pm I've booked the car in for an investigation, had to wait until October if I want a curtesy car! Agee to pay £166 investigation fee plus £15 curtesy car fee plus £25 damage waiver.....

That's cheeky

ori · Post by **ori** » Thu Sep 28, 2023 9:10 pm

MikeyH wrote: ↑Thu Sep 28, 2023 4:21 pm Looks like they haven't learnt anything since the E85 E86 sticky steering fiasco

What was the cause and solution on the e85?

MikeyH · Post by **MikeyH** » Thu Sep 28, 2023 11:04 pm

I think it was to do with the cogs becoming too tight over time as the grease moved down the column, the solution is to loosen an adjustment ring at the top of the column to give more play. I need to do this myself. It feels as if there is a magnet stopping it turning easily so you keep going backwards and forwards left and right. Zigzagging down the road.

ori · Post by **ori** » Tue Oct 03, 2023 10:54 am

Took my car to BMW. Funnily enough weather has cooled and issue has disappeared, but bmw Borehamwood didn’t even bother to investigate at all.
Also still have an issue with the wing mirror squeaking and their solution is for me to take it to another dealer.

Useless idiots and have lost a customer.

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