Software update available.

Obs-Com · Post by **Obs-Com** » Sat Feb 11, 2023 3:31 pm

Yes temp probably not got above 10 degrees TBH. I’m going to mention it when it’s in for a service next week as like Sladester, I’ve never been prompted from the car after uploading. Always has done previously.

Jim S · Post by **Jim S** » Sat Feb 11, 2023 3:45 pm

I have downloaded the upgrade twice and it has still not installed. The first download expired and I had to download it again. I then found out that outside temperature needed to be above 10C. Where I live it has not been above single digit temperature for months. Likewise, my car is due its service and MOT next month so I will probably just wait until then to have the software upgrade installed.

Nanu · Post by **Nanu** » Sat Feb 11, 2023 11:28 pm

As I posted before, I had the same issues but was advised by the dealership to do the following

create a totally new account as if you had just bought the car and delete the App and downloaded it again. Total restart.

Did as advised and it worked

bonzo · Post by **bonzo** » Mon Feb 13, 2023 12:24 pm

I too have downloaded the update twice and yet again it won't install.

Before I go to the extreme of creating a new account and starting from scratch is there anything in this update that people feel is worthwhile messing about for?

Obs-Com · Post by **Obs-Com** » Mon Feb 13, 2023 8:17 pm

There’s nothing too significant from what I can see and won’t be setting up a new account to get it.
I’ll mention it next week when it’s in for service and hopefully they’ll get it updated.

Schaef · Post by **Schaef** » Mon Feb 13, 2023 8:27 pm

Tomorrow mine we be serviced for a oil change and the update if it will do.

Schaef · Post by **Schaef** » Tue Feb 14, 2023 9:00 am

Now at the dealer and the battery was bad. This will be replaced under warranty and the update will be done by the dealer.

Schaef · Post by **Schaef** » Tue Feb 14, 2023 11:31 am

Well even the dealer can’t update the car. So I have leave the car at the dealer so they can fix it. Getting an other car to get home.

bonzo · Post by **bonzo** » Wed Feb 15, 2023 11:21 am

Does anyone know what the warranty situation is with the remote update feature?

My G29 is out of warranty so where do I stand if BMW send down a software update that fails to install or causes issues out of the warranty period?

Can I take my near 4 year old G29 into the local BMW garage and get them to perform the update free of charge?

Schaef · Post by **Schaef** » Wed Feb 15, 2023 12:08 pm

My replacement car. Must say it’s great.

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BigCheesy · Post by **BigCheesy** » Wed Feb 15, 2023 4:26 pm

Took car in for first MOT to dealer. 2 weeks left on new warranty. Low battery warning on stopping car which I mentioned to dealer, glad I did. Seems that it’s the upgrade that’s failed and drained the battery. Hopefully not trashed it. I have been told that if the battery is knackered and is not covered by warranty but as it’s a failed download I won’t be expected to pay for it. Will see what happens when I collect tomorrow.

Schaef · Post by **Schaef** » Wed Feb 15, 2023 5:03 pm

Car is still at the dealer for the update problem. Today I was called by the dealer with the announcement that the instrument pannel (counters) in the dashboard must be replaced. So it has been ordered and will probably arrive tomorrow.
Luckily everything is under warranty.

Schaef · Post by **Schaef** » Fri Feb 17, 2023 9:10 am

Yesterday I was able to pick up my Z4 again at the dealer. The latest software is now in the car, 11/2022/68. Also had a service, spark plugs, oil, oil filter, air filter, cabin filter replaced for € 750, - at 33800km

Under warranty, the battery has been replaced and the display of the counters. This is because the update did not want to load completely.

BigCheesy · Post by **BigCheesy** » Fri Feb 17, 2023 10:54 pm

Got car back with Battery charged and faults cleared. Dealer did not carry out update surprisingly never mentioned it. I sat in the car when I got home and made sure it went in ok. All good now

Sladester100 · Post by **Sladester100** » Sat Feb 25, 2023 2:35 pm

Mine popped up yesterday telling me there was a new one available 11.22
Will see if this one works!

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