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Map update Europe 2022-2

Discussing the current generation Z4
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Nanu
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Map update Europe 2022-2

Post by Nanu » Mon Jun 27, 2022 2:16 pm

I now have the update on the memory stick and validated which took over 2 hours.

Put the memory stick in the USB port and nothing happens. It supposed to activate the navigation system automatically but it doesn’t.

Even tried to go to the update section in the nav system manually and hit update but it won’t, just keeps telling me I have the 2019 version

Where am I going wrong?
Last edited by Nanu on Mon Jun 27, 2022 4:59 pm, edited 1 time in total.
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Map update Europe 2022-2

Post by q96169we » Mon Jun 27, 2022 4:47 pm

Nanu wrote: Mon Jun 27, 2022 2:16 pm I now have the update on the memory stick. How long does it take to update the car and do you need to do it when the engine is running?
Takes less or around 30min. You don't have to keep the engine running. The update can resume after system shutdown. However, I prefer the update in one go so my approach is to triple press the start button without pressing brake padel which will put the system into diagnosis mode which will keep system on if the door status is not changed (keep opened or keep shut) or car is not locked.

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Post by Nanu » Mon Jun 27, 2022 5:00 pm

q96169we wrote: Mon Jun 27, 2022 4:47 pm
Nanu wrote: Mon Jun 27, 2022 2:16 pm I now have the update on the memory stick. How long does it take to update the car and do you need to do it when the engine is running?
Takes less or around 30min. You don't have to keep the engine running. The update can resume after system shutdown. However, I prefer the update in one go so my approach is to triple press the start button without pressing brake padel which will put the system into diagnosis mode which will keep system on if the door status is not changed (keep opened or keep shut) or car is not locked.
see updated message above. Nothing is working
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Post by Nanu » Mon Jun 27, 2022 5:26 pm

Frustrated that I followed all the steps and nothing happened when I plugged the memory stick in. Deleted everything, reformatted the stick and starting again.

Another couple of hours before I see if that does anything :x
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Post by ronk » Mon Jun 27, 2022 5:37 pm

That’s exactly the stage I got to !
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Post by q96169we » Mon Jun 27, 2022 5:39 pm

Nanu wrote: Mon Jun 27, 2022 5:26 pm Frustrated that I followed all the steps and nothing happened when I plugged the memory stick in. Deleted everything, reformatted the stick and starting again.

Another couple of hours before I see if that does anything :x
Triple press start button and enter diagnosis mode. Wait for all system boot up. plug in the usb stick to the USB-A port near the 12v lighter socket. Wait for a bit time for the update prompt. Also, make sure the USB stick is in FAT32 file system. Can't remember whether exFAT will work but should work. If the stick is in NTFS or other file system, it will not work.

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Post by Nanu » Mon Jun 27, 2022 6:06 pm

q96169we wrote: Mon Jun 27, 2022 5:39 pm
Nanu wrote: Mon Jun 27, 2022 5:26 pm Frustrated that I followed all the steps and nothing happened when I plugged the memory stick in. Deleted everything, reformatted the stick and starting again.

Another couple of hours before I see if that does anything :x
Triple press start button and enter diagnosis mode. Wait for all system boot up. plug in the usb stick to the USB-A port near the 12v lighter socket. Wait for a bit time for the update prompt. Also, make sure the USB stick is in FAT32 file system. Can't remember whether exFAT will work but should work. If the stick is in NTFS or other file system, it will not work.
thanks.
The download manager says NTFS and exFAT works. Can’t recall what the stick is default setting is. Perhaps I just expected it to recognise the stick straight away as per the video. Must be more patient
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Post by ronk » Mon Jun 27, 2022 7:12 pm

The “Genius “ at the dealership told me to use a USB stick with a tell tale light - that would at least determine that there was some communication between the stick and the system.
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Post by Nanu » Mon Jun 27, 2022 7:17 pm

Yep, my memory stick was showing a red light but nothing was happening.

32FAT format is only for 32 gig memory sticks. The maps update requires a 64 gig stick, so 32 FAT format is not an option.
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Post by q96169we » Tue Jun 28, 2022 9:57 am

Checked my usb stick, it's exFAT file system.

As said before, plug it in and wait for some time (can't tell exactly how long to wait though). The update prompt will eventually show up. When I update my car, I sometime have this issue. All I did was leave it in and start driving. Sometime it came up in a minute or so. Sometime it took longer.

Another thing you can try is to force the system restart by pressing and holding the volumn button for 20-30 sec until the system restart. Sometime that solve some issue.

But again, if you don't bother fuffing around this, it's not a big deal. The OTA will keep the map up2dated in the region where you usually drive or specified somewhere in the ConnectedDrive online portal.

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Post by Nanu » Tue Jun 28, 2022 11:36 am

Thanks.

Tried the triple press of the start button and nothing happens.

There is a light on the memory stick when you plug it in so at least it’s working. Checked the files on the stick and it shows all the files and it’s just over 29G so they are all on the stick.

Phoned BMW help line and they have remotely cleared the cache memory on the car system and say it should work but it doesn’t.

Not 100% bothered about the euro maps updates but something is wrong and needs to be fixed. Next step I was advised is to take into the stealership and let them have a try but that will mean spending hours waiting. In some cases I am told they will send a pre loaded memory stick out in the post but we will see. :x
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Post by ronk » Tue Jun 28, 2022 11:49 am

The local BMW dealer struggled to install the updates on one of our cars!

From memory here. I seem to remember that they were sent the updated files on a stick. Well that’s what they told me!
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Post by q96169we » Tue Jun 28, 2022 1:26 pm

Nanu wrote: Tue Jun 28, 2022 11:36 am Next step I was advised is to take into the stealership and let them have a try but that will mean spending hours waiting.
This is so true. My car, out of nowhere, told me that the left headlight failure and need to visit the dealer. I phoned them and they want the car for at least a day, which is quite annoying. From what I can see, the headlight is working okay. It's likely to be some software glitch, just as the issue of not able to update the map you guys are experiencing.

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Post by Nanu » Tue Jun 28, 2022 4:04 pm

The next choice is where to take her. Local Coopers approx 5 miles away but who are crap or Lloyds in Newcastle who are good but yon side of the city and 14 miles away.

Decided to ring Coopers. First “expert” said I had been using the wrong USB port and should use the one in the armrest. The next person at the same garage said that was rubbish and I could use any port. The service dept said I had to drop the car off all day and they would have a look at it. When I told them it wasn’t that important, I was phoned back and now they are preparing their own memory stick and will let me know when to come in.

Starting to loose the will to live. :cry:

Apologies for hijacking the thread with my issues, but hopefully, can eventually help anyone else having the same issues loading the updates..
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Post by Schaef » Wed Jun 29, 2022 11:01 am

Thanks for the reminder, now i finely found the page where i can download the BMW Download Manager so i did downloaded the data.
Do you have to use a stick with not more than 64GB or is it possible to use one with more GB's.

Just finished the download and the it says that the file is only 30,77 GB???

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