2004 E85 Door look will not manually unlock with key

[jrlowy]

Hello,

I have a 2004 E85. The door locks work with remote and central locking button. The problem is with using the key in the drivers door. Turning the key clockwise will manually lock the door, but when trying to unlock it, turning is counter clockwise, will not unlock. It just turns a quarter turn and then hits the stop. What is likely causing this issue? I would appreciate instructions and list of parts needed to fix it.

Thank you.

Jay