Z4 G29 Delivery Delays

Russ Z4 · Post by **Russ Z4** » Sat Jul 23, 2022 11:09 am

Or the time that you invited to come into the dealership on a specific day, you walk into the dealership, there’s nobody at reception and everybody ignores you.

I shouldn’t be begging to buy a car ffs.

It’s nothing but a complete shambles. Totally embarrassing.

Russ Z4 · Post by **Russ Z4** » Sat Jul 23, 2022 11:10 am

And now the person dealing with my issue has gone away on holiday for a fortnight and the issue hasn’t been handed over to anybody else to deal with.

Just stinks of a dealer mess up cover up.

Argyll Andy · Post by **Argyll Andy** » Sat Jul 23, 2022 11:22 am

Russ Z4 wrote: ↑Sat Jul 23, 2022 11:10 am there’s nobody at reception and everybody ignores you.

I shouldn’t be begging to buy a car ffs.

That’s exactly what happened to me in Harry Fairburn, Glasgow. I asked to speak to the Head of the dealership as I was leaving. Pointed out I’d been in their premises for 52 minutes and no one had even spoken to me except the guy who sod hello as we were getting BACK into our car. It was him I asked if the boss was in.

Boss appeared and I got the “really sorry” “what can we do to make it up to you” patter. I said you can do nothing, I’m going to Edinburgh in the morning and if I like the test drive I’ll be ordering one. He said that if we liked it, phone him and he’d beat their deal by at least £500. I feel I may have saved the £500 but ended up in a position something like yours, I don’t feel it would’ve gone smoothly

Russ Z4 · Post by **Russ Z4** » Sat Jul 23, 2022 11:25 am

Utterly utterly miserable situation for something that was meant to bring a bit of joy. (My partner has MS, had a stroke and other resulting medical complexities that has left her with limited mobility. This was meant to be a way of getting her out the house, having the roof down and getting her outside in the country)

It’s been nothing but utter misery.

I’m resenting the whole thing.

Scubaregs · Post by **Scubaregs** » Sat Jul 23, 2022 11:50 am

Russ Z4 wrote: ↑Sat Jul 23, 2022 11:01 am The funny thing is, I had resigned myself to buying anything but BMW - but they said, “this is the opportunity for us to make good on everything”.

Again, just more ammo.

I'd be bullet pointing everything, printing it out, and showing it to the dealer principal and ask them just how embarrassed they are over this series of monumental cock ups. I'd be asking for an expedited slot, an agreed delivery date and compensation either monetary or future servicing etc.

Scubaregs · Post by **Scubaregs** » Sat Jul 23, 2022 11:52 am

Argyll Andy wrote: ↑Sat Jul 23, 2022 10:58 am
Scubaregs wrote: ↑Sat Jul 23, 2022 10:23 am Whilst I appreciate we are all different, you really should be giving them Hell over all this
At a very rough guess, I’d likely be banned from this dealer by now

I'd be up in court I think.

Russ Z4 · Post by **Russ Z4** » Sat Jul 23, 2022 12:31 pm

I haven’t got time for court on top of everything else too!

I think I’ve learned my lesson though. No more BMW. A dominatrix is cheaper* if I wanted to get ****ed to this extent.

*ive heard.

ronk · Post by **ronk** » Sat Jul 23, 2022 2:42 pm

That’s not the service you would expect from a more Update Brand - i think you’ve been more than patient

I think you should only talk to the Dealer Principal.
The minions will do nothing other than cover their own backsides.

Russ Z4 · Post by **Russ Z4** » Sat Jul 23, 2022 3:10 pm

Monday is going to be a very interesting day. I’ve got a plan.

Scubaregs · Post by **Scubaregs** » Sat Jul 23, 2022 3:11 pm

Go get em tiger.

Nanu · Post by **Nanu** » Sun Jul 24, 2022 6:15 pm

If you get nowhere, cancel the order and buy an ex demo. There are plenty out there most likely with the spec you want without all the hassle.

Will save you a few quid too. I would never ever buy new.

ori · Post by **ori** » Sun Jul 24, 2022 9:56 pm

Nanu wrote: ↑Sun Jul 24, 2022 6:15 pm If you get nowhere, cancel the order and buy an ex demo. There are plenty out there most likely with the spec you want without all the hassle.

Will save you a few quid too. I would never ever buy new.

There aren’t many about and frankly the savings on an ex demo aren’t great.

ori · Post by **ori** » Sun Jul 24, 2022 10:17 pm

Russ Z4 wrote: ↑Fri Jul 15, 2022 1:04 pm So what would be fair compensation? (A Cayman? )

This is awful. If it makes you feel any better, my mate at Porsche says similar things are happening With delays and wrong spec cars.

ori · Post by **ori** » Sun Jul 24, 2022 10:53 pm

Russ Z4 wrote: ↑Sat Jul 23, 2022 3:10 pm Monday is going to be a very interesting day. I’ve got a plan.

Just been reading all the problems you’ve been having. Really is awful.

Speak to bmw U.K. you have to. They can give you a big deposit contribution to the car and the dealer can also contribute more to the replacement car.
From past experience, between bmw U.K, finance and the dealership they can knock off around 20k from the price.

Keep is posted and good luck.

Russ Z4 · Post by **Russ Z4** » Mon Jul 25, 2022 1:00 pm

ori wrote: ↑Sun Jul 24, 2022 9:56 pm There aren’t many about and frankly the savings on an ex demo aren’t great.

Indeed - there's been a price increase since I ordered... which means there are no savings on ex demo. And that's if I can find one in the spec I want. I ordered because I wanted what I wanted.

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