Lady had a problem with her car. She felt she a had a warranty claim but the dealer wasn't interested.
Eventually she stopped arguing with them and put a sign in the back window for her car which read:
"I bought this car from XYZ dealers in ABC town
and I am very dissatisfied with them"
Very clear and simple; nothing libelous or overly aggressive.
The car was normally parked in town on a regular basis.
Within a few days, the car dealership contacted the lady and offered to resolve the issue at their own expense.
A few days after the car was repaired, the story made it onto local TV as an example of consumers fighting back.
Not joined yet? Register for free and enjoy features such as alerts, private messaging and viewing latest posts and topics.
One way of dealing with poor dealers
- Citation 650
- Senior Member
- Posts: 2015
- Joined: Sat Jul 07, 2007 9:38 pm
- Location: 17 Mile Drive - Pebble Beach, CA
Re: One way of dealing with poor dealers
Some of us who bought the earlier production model, had problems with the "shadow" mark left when removing the "Airbag" sticker. My dealer was being a butt about replacing the dash, so I made my own sticker to cover it up. On my next visit they replaced it. A few months later, BMW came out the SB to change it under warranty.
-
- Member
- Posts: 108
- Joined: Sun Sep 30, 2007 2:16 am
Re: One way of dealing with poor dealers
I like it!!!
Dave
Dave
-
- Senior Member
- Posts: 2679
- Joined: Thu Jun 21, 2007 4:44 pm
- Location: GA
Re: One way of dealing with poor dealers
Oh God, that's GREAT!!!
In loving memory of TJ. "618 - Out of service and at home"
- ovrkll
- Lifer
- Posts: 5936
- Joined: Fri Jun 22, 2007 1:03 am
- Location: Mcdonough, GA
-
- Member
- Posts: 97
- Joined: Sun Jun 24, 2007 7:21 pm
- Location: bloomington, IN