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One way of dealing with poor dealers

Whether it's exceptional service or a bad experience, post them here. (Disclaimer: posters views are their own and not that of z4-forum.com)
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DaveZ4C
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One way of dealing with poor dealers

Post by DaveZ4C » Thu Oct 04, 2007 1:57 am

Lady had a problem with her car. She felt she a had a warranty claim but the dealer wasn't interested.

Eventually she stopped arguing with them and put a sign in the back window for her car which read:

"I bought this car from XYZ dealers in ABC town
and I am very dissatisfied with them"

Very clear and simple; nothing libelous or overly aggressive.

The car was normally parked in town on a regular basis.

Within a few days, the car dealership contacted the lady and offered to resolve the issue at their own expense.

A few days after the car was repaired, the story made it onto local TV as an example of consumers fighting back.

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Citation 650
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Re: One way of dealing with poor dealers

Post by Citation 650 » Thu Oct 04, 2007 2:57 am

Some of us who bought the earlier production model, had problems with the "shadow" mark left when removing the "Airbag" sticker. My dealer was being a butt about replacing the dash, so I made my own sticker to cover it up. On my next visit they replaced it. A few months later, BMW came out the SB to change it under warranty.

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DaveZ4C
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Re: One way of dealing with poor dealers

Post by DaveZ4C » Thu Oct 04, 2007 4:04 am

I like it!!!

Dave

fire-n-ice
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Re: One way of dealing with poor dealers

Post by fire-n-ice » Thu Oct 04, 2007 11:26 pm

Oh God, that's GREAT!!! :rofl:
In loving memory of TJ. "618 - Out of service and at home"

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ovrkll
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Re: One way of dealing with poor dealers

Post by ovrkll » Sun Oct 07, 2007 2:08 am

DaveZ4C wrote:I like it!!!

Dave
x2 :thumbsup:
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'06 Interlagos Blue Z4M

gajah
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Re: One way of dealing with poor dealers

Post by gajah » Wed Oct 10, 2007 8:56 am

LOLLL

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