That is worth reporting in itself - that's not how it works. If it fails, it fails. Repair then do a retest.veryverydarkblue wrote: ↑Thu Sep 22, 2022 11:53 am called up to say it’d fail it’s MOT without a brake fluid change
You're not liable for any work carried out without authorization. Though the remedy will realistically be via small claims.
I hope you paid under protest, that would help if you do actually want to try and recover any money.
At the end of the day, are you going to trust them again? Even if we assume the best case, that they took a sample, work was still carried out without prior auth.veryverydarkblue wrote: ↑Thu Sep 22, 2022 12:41 pm loathed to have an unnecessary fight with my only convenient garage
Is the perceived convenience worth the premium you're paying?