Bought my E89 from a fellow forum member last year. It had just had a major service in May 2021 from a BMW specialist in Torquay (£600) so I popped into Eastern BMW today for a chat with the service team about, how, 12 months on, I might enlist their services for an oil & filter change and quick check over for piece of mind.
'There's nobody from the service team available' and it would need to be arranged via their 'bookings team'. I said ok but would they not want to have a look at what was done last year (Invoice showing all the work done was in my greasy palm) before arranging work this year? 'They will discuss that on the phone when they phone you' I was told. Anyway, with my tail between my legs, I left rather underwhelmed.
The phone rings and a rather 'youthful sounding person' tells me that my cars next service would be a 'major service' in October 2023. At that point, I just accepted their 'advice' as I couldn't be bothered going over things on the phone when they couldn't spare someone to speak to me in the dealership. :headbang:
Turns out that Lloyd BMW in Carlisle offer an oil change and filter for £218 inc VAT. I think that's reasonable for a main dealer so will be booking in there over the next week or two.
'There's nobody from the service team available' and it would need to be arranged via their 'bookings team'. I said ok but would they not want to have a look at what was done last year (Invoice showing all the work done was in my greasy palm) before arranging work this year? 'They will discuss that on the phone when they phone you' I was told. Anyway, with my tail between my legs, I left rather underwhelmed.
The phone rings and a rather 'youthful sounding person' tells me that my cars next service would be a 'major service' in October 2023. At that point, I just accepted their 'advice' as I couldn't be bothered going over things on the phone when they couldn't spare someone to speak to me in the dealership. :headbang:
Turns out that Lloyd BMW in Carlisle offer an oil change and filter for £218 inc VAT. I think that's reasonable for a main dealer so will be booking in there over the next week or two.
