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Diagnostic Fee

Whether it's exceptional service or a bad experience, post them here. (Disclaimer: posters views are their own and not that of z4-forum.com)
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ronk
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Diagnostic Fee

Post by ronk » Thu Jan 20, 2022 8:11 pm

My 335 goes into the dealership to have its headlight problem sorted- I’ve had to ok a £149 diagnostic fee today .
I have a BMW insured warranty and that and the repair cost will be refunded If the repair is covered under the policy.
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Nanu
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Diagnostic Fee

Post by Nanu » Thu Jan 20, 2022 9:03 pm

Mr Tidy wrote: Wed Dec 29, 2021 9:43 pm That's one of the main reasons I only ever use BMW Indies these days!

Someone may be able to point you in the direction of one near you. :thumbsup:

Failing that here's a link to some recommended BMW Specialists on another website:- https://www.pistonheads.com/gassing/top ... 2&t=796191
Can cross one off the list shown there. Prestige German Cars, South Shields. Took my car there for an MOT and they failed it on two rear tyres. They wouldn't release it until I had them changed as they said it was unroadworthy. Their quote was way over the top so I got Black Circles to attend and change the tyres. When they arrived they said the tyres had at least another couple of thousand miles in them and were perfectly legal. A free re test ensued with a pass after a big row and several threats. Ran them for another thousand and Black Circles changed them on my drive.
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Mr Tidy
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Diagnostic Fee

Post by Mr Tidy » Thu Jan 20, 2022 9:24 pm

Nanu wrote: Thu Jan 20, 2022 9:03 pm Can cross one off the list shown there. Prestige German Cars, South Shields. Took my car there for an MOT and they failed it on two rear tyres. They wouldn't release it until I had them changed as they said it was unroadworthy. Their quote was way over the top so I got Black Circles to attend and change the tyres. When they arrived they said the tyres had at least another couple of thousand miles in them and were perfectly legal. A free re test ensued with a pass after a big row and several threats. Ran them for another thousand and Black Circles changed them on my drive.
Sorry to hear that. :(
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ronk
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Diagnostic Fee

Post by ronk » Thu Jan 20, 2022 9:24 pm

I had thought of using them (Prestige German Cars) - Not now after reading this!
Do these people think they are dealing with idiots i wonder?
You don't stop playing when you get old - You get old when you stop playing!
So I bought a 35is with all the toys to play with. :thumbsup:

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Diagnostic Fee

Post by Nanu » Fri Jan 21, 2022 8:45 pm

I did use DW Motors who are also quoted on that site and he was good but I think he has gone out of business as I don't get any responses to contact via his website. I was put in touch with a young ex BMW mechanic who has Plough motors at Boldon. He seems to know what he is doing and is fairly cheap.
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colb
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Diagnostic Fee

Post by colb » Wed Jan 26, 2022 6:51 pm

For a £50 investment on a Creator 310+ code reader you can scan the car and get any codes the car has set in any of the modules in the car. Posting the results on here and you will get answers on what needs to be done to resolve the issues. Rather see some of our less mechanical skilled owners do that than line the pockets of the dealers/stealers at £90 a go.
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