Not joined yet? Register for free and enjoy features such as alerts, private messaging and viewing latest posts and topics.
Autobahn Halesowen
- thedamnedunited
- Newbie
- Posts: 12
- Joined: Sun Sep 17, 2017 2:43 pm
- Location: Worcestershire
- Contact:
Autobahn Halesowen
Had an intermittent problem with the EPS. Took it into to Autobahn in Halesowen last Tuesday morning. Despite having it for 3 full days they only put 6 hours into it (they had too many other cars in) and were ultimately unable to resolve the problem (they could not communicate to the EPS via the ECU) Repaired a frayed power cable and replaced a couple of fuses but the car had exactly the same problem and they were unable to quantify how much extra “diagnostics” they needed to do to resolve the issue. The technician - a (nice guy - former BMW main dealer technician) mentioned what they would have done to diagnose it if he was at BMW. They then said on the Thursday late afternoon that they couldn’t get back on it until the following Tuesday “because they were off racing”
Decided to collect the car, and begrudgingly pay £665 for the privilege of the car being no different to when I dropped it off. Very poor service and clearly I won’t be going back.
Decided to collect the car, and begrudgingly pay £665 for the privilege of the car being no different to when I dropped it off. Very poor service and clearly I won’t be going back.
Now 2013 E89 SDrive 35i “Mineralgrau”, Red Leather, 19” M Performance Alloys, Fox SS Twin Exhaust, N54 OTS Tune (345 BHP), Wagner Competition Intercooler, Alpina Big Break Conversion
Gone : 2010 E89 S35i, Black Sapphire, Red Keather
Gone : 2010 E89 S35i, Black Sapphire, Red Keather
- Ole gits rule
- Lifer
- Posts: 4588
- Joined: Sat Oct 24, 2020 5:49 pm
- Location: Pont-y-Pwll
Autobahn Halesowen
Thats pretty crap service, what is there bloody labour rate - looks like £90 and hour plus VAT which is somewhat heavy IMHO
M4 Vert in Yas Marina Blue
2011 23i M Sport Highline in Alpine White with Smart Top installed - Gone but not forgotten.
2011 23i M Sport Highline in Alpine White with Smart Top installed - Gone but not forgotten.
-
- Member
- Posts: 498
- Joined: Tue Aug 13, 2019 1:54 pm
Autobahn Halesowen
Was he called Mr Turpin?
- thedamnedunited
- Newbie
- Posts: 12
- Joined: Sun Sep 17, 2017 2:43 pm
- Location: Worcestershire
- Contact:
Autobahn Halesowen
Other than about £45 in ‘bits’ for the cable repair and fuse stuff - it was all Labour + VATOle gits rule wrote: ↑Mon Aug 23, 2021 10:42 pm Thats pretty crap service, what is there bloody labour rate - looks like £90 and hour plus VAT which is somewhat heavy IMHO
Now 2013 E89 SDrive 35i “Mineralgrau”, Red Leather, 19” M Performance Alloys, Fox SS Twin Exhaust, N54 OTS Tune (345 BHP), Wagner Competition Intercooler, Alpina Big Break Conversion
Gone : 2010 E89 S35i, Black Sapphire, Red Keather
Gone : 2010 E89 S35i, Black Sapphire, Red Keather
- thedamnedunited
- Newbie
- Posts: 12
- Joined: Sun Sep 17, 2017 2:43 pm
- Location: Worcestershire
- Contact:
Autobahn Halesowen
i think Dick Turpin smiled when he robbed people
Now 2013 E89 SDrive 35i “Mineralgrau”, Red Leather, 19” M Performance Alloys, Fox SS Twin Exhaust, N54 OTS Tune (345 BHP), Wagner Competition Intercooler, Alpina Big Break Conversion
Gone : 2010 E89 S35i, Black Sapphire, Red Keather
Gone : 2010 E89 S35i, Black Sapphire, Red Keather
- Ole gits rule
- Lifer
- Posts: 4588
- Joined: Sat Oct 24, 2020 5:49 pm
- Location: Pont-y-Pwll
Autobahn Halesowen
Jesus my indie is £55 an hour plus VAT and I am not certain would charge full whack if he failed to cure the issuethedamnedunited wrote: ↑Mon Aug 23, 2021 10:49 pmOther than about £45 in ‘bits’ for the cable repair and fuse stuff - it was all Labour + VATOle gits rule wrote: ↑Mon Aug 23, 2021 10:42 pm Thats pretty crap service, what is there bloody labour rate - looks like £90 and hour plus VAT which is somewhat heavy IMHO
M4 Vert in Yas Marina Blue
2011 23i M Sport Highline in Alpine White with Smart Top installed - Gone but not forgotten.
2011 23i M Sport Highline in Alpine White with Smart Top installed - Gone but not forgotten.
-
OnlineArgyll Andy
- Lifer
- Posts: 5352
- Joined: Mon Oct 21, 2019 10:16 pm
- Location: Argyll & Bute
Autobahn Halesowen
That’s a sore one, particularly when they’ve failed to solve the issue
I’d be putting my displeasure in writing asking them to break down exactly what they did for the labour charge and justify the charge.
My local Indy is £42 + VAT
I’d be putting my displeasure in writing asking them to break down exactly what they did for the labour charge and justify the charge.
My local Indy is £42 + VAT
G29 M40i Thundernight with Ivory interior, all option packs (here for a while, hopefully )
G29 M40i Misano Blue all option packs (Gone 26k of fun)
E89 35iS, Valencia Orange, Design Pure Traction pack (Gone)
E89 23i sDrive, Silver (Gone)
- Zforbes
- Member
- Posts: 415
- Joined: Thu Sep 24, 2020 10:12 pm
- Location: Ribble Valley
Autobahn Halesowen
Ouch, that is stupid money for nothing, you have every right to name and shame
Just find a competent mechanic that can remove the EPS motor and get it sent to ECUTesting for refurb and refit - Job done!
Just find a competent mechanic that can remove the EPS motor and get it sent to ECUTesting for refurb and refit - Job done!
E89 sDrive 35is Titan Silver Kansas Black Leather
- Owdgit
- Member
- Posts: 360
- Joined: Sat Dec 07, 2019 4:35 pm
- Location: Warrington Cheshire
Autobahn Halesowen
Hi, if it's the usual electric power steering fault have a look at this thread, it helped me and wasn't that difficult to do, just seemed daunting at the time.
viewtopic.php?f=11&t=120440
viewtopic.php?f=11&t=120440
I like to think I'm an optimist.
2010 Grey Z4 E89 N52 3.0 with stuff
2018 VW Arteon 2.0tsi daily workhorse
2020 KTM 1290 Superduke GT
2010 Grey Z4 E89 N52 3.0 with stuff
2018 VW Arteon 2.0tsi daily workhorse
2020 KTM 1290 Superduke GT
- thedamnedunited
- Newbie
- Posts: 12
- Joined: Sun Sep 17, 2017 2:43 pm
- Location: Worcestershire
- Contact:
Autobahn Halesowen
Thanks for advice chaps. It’s in at BMW now as thankfully the chap that I bought it from 3 weeks ago (impeccable service history with less than 15k miles on it) has offered to sort it. Will update you on how it goes.
Now 2013 E89 SDrive 35i “Mineralgrau”, Red Leather, 19” M Performance Alloys, Fox SS Twin Exhaust, N54 OTS Tune (345 BHP), Wagner Competition Intercooler, Alpina Big Break Conversion
Gone : 2010 E89 S35i, Black Sapphire, Red Keather
Gone : 2010 E89 S35i, Black Sapphire, Red Keather
- Zforbes
- Member
- Posts: 415
- Joined: Thu Sep 24, 2020 10:12 pm
- Location: Ribble Valley
Autobahn Halesowen
Wow that is a gesture. AFAIK official BMW repair is to replace the complete rack circa £2000 for the parts alone plus the labour - Ouch, I hope thats a warranty claimthedamnedunited wrote: ↑Tue Aug 24, 2021 3:21 pm Thanks for advice chaps. It’s in at BMW now as thankfully the chap that I bought it from 3 weeks ago (impeccable service history with less than 15k miles on it) has offered to sort it. Will update you on how it goes.
E89 sDrive 35is Titan Silver Kansas Black Leather
- Ole gits rule
- Lifer
- Posts: 4588
- Joined: Sat Oct 24, 2020 5:49 pm
- Location: Pont-y-Pwll
Autobahn Halesowen
That is a very generous offer - I wonder if he knew there was an issue originally
M4 Vert in Yas Marina Blue
2011 23i M Sport Highline in Alpine White with Smart Top installed - Gone but not forgotten.
2011 23i M Sport Highline in Alpine White with Smart Top installed - Gone but not forgotten.
- thedamnedunited
- Newbie
- Posts: 12
- Joined: Sun Sep 17, 2017 2:43 pm
- Location: Worcestershire
- Contact:
Autobahn Halesowen
It does indeed need a complete rack, and your estimate is pretty much spot on. Get it back tomorrow hopefully. Not a warranty claim, more of a ‘contribution’ from seller.Zforbes wrote: ↑Tue Aug 24, 2021 3:31 pmWow that is a gesture. AFAIK official BMW repair is to replace the complete rack circa £2000 for the parts alone plus the labour - Ouch, I hope thats a warranty claimthedamnedunited wrote: ↑Tue Aug 24, 2021 3:21 pm Thanks for advice chaps. It’s in at BMW now as thankfully the chap that I bought it from 3 weeks ago (impeccable service history with less than 15k miles on it) has offered to sort it. Will update you on how it goes.
Now 2013 E89 SDrive 35i “Mineralgrau”, Red Leather, 19” M Performance Alloys, Fox SS Twin Exhaust, N54 OTS Tune (345 BHP), Wagner Competition Intercooler, Alpina Big Break Conversion
Gone : 2010 E89 S35i, Black Sapphire, Red Keather
Gone : 2010 E89 S35i, Black Sapphire, Red Keather
- thedamnedunited
- Newbie
- Posts: 12
- Joined: Sun Sep 17, 2017 2:43 pm
- Location: Worcestershire
- Contact:
Autobahn Halesowen
Apparently not, but you never know I guess. Seller was great from start to finish. As well as the impeccable service history (all summarised on a spreadsheet with accompanying receipts since the car was new) - several new ‘spares’ with it - wipers, mats, filters and a brand new set of 19” BMW Performance alloy wheels exactly the same as those on the car (which themselves are totally unmarked) still sealed in boxes. When the prev owner ordered the wheels - he ordered 2 sets.Ole gits rule wrote: ↑Tue Aug 24, 2021 3:51 pm That is a very generous offer - I wonder if he knew there was an issue originally
- Attachments
-
- FBE83045-15B2-4BD6-815C-B5347895D549.jpeg (164.21 KiB) Viewed 1621 times
Now 2013 E89 SDrive 35i “Mineralgrau”, Red Leather, 19” M Performance Alloys, Fox SS Twin Exhaust, N54 OTS Tune (345 BHP), Wagner Competition Intercooler, Alpina Big Break Conversion
Gone : 2010 E89 S35i, Black Sapphire, Red Keather
Gone : 2010 E89 S35i, Black Sapphire, Red Keather
- Scubaregs
- Lifer
- Posts: 3047
- Joined: Thu Jul 01, 2021 7:36 am
Autobahn Halesowen
Now that was a spanking.
Reminds me of wise words from my Lawyer in our first meeting for my divorce, "Wear shorts, it will be far easier for the courts to administer the sound spanking you will undoubtedly receive."
Reminds me of wise words from my Lawyer in our first meeting for my divorce, "Wear shorts, it will be far easier for the courts to administer the sound spanking you will undoubtedly receive."
Abstinence is fine, in moderation.
San Francisco red G29 30i. BMW S1000r Sport.
San Francisco red G29 30i. BMW S1000r Sport.