A different kind of MOT failure! (Cautionary tale)

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Ewazix
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A different kind of MOT failure! (Cautionary tale)

Post by Ewazix » Thu Jul 11, 2019 7:40 pm

I went on-line to tax wifey's Fiesta, but can't because I'm getting an error message about being unable to locate MOT details at this time. I try again next day, the same. I called the helpline and am told that the car required it's first MOT in May but nothing is recorded - Officially it's been driven around for over two months with no MOT! :o

So I go to my MOT garage and ask for help with an MOT explaining that I've been told that I'm going to receive a penalty notice, my insurance is currently questionable and I can't tax the car. There is sucking of teeth, "we will see if we can help you out mate" etc.

"I hope so" I say "because you bloody well MOT'd it in May, but it's not on the system!"

Shocked face, shuffling of feet from the manager. I pin him down (verbally you understand) and discover the MOT bod has the registration correct from the on-line booking and and on the test print-outs, but recorded the wrong reg on the system and certificate! I pointed out that he cannot have physically obtained the VIN number and entered that as required by DVSA to check the vehicle ID when recording the test, a basic and serious failure. Worried faces in the workshop.

There are two options, I can book in, wait and take the car and documents to a licencing centre an hour away and have the VIN verified and MOT corrected, or have a re-test with the correct VRM. I 'insist it's done there and then, no option. So the guilty party works his lunch break, the fee is obviously waived, the original MOT refunded a decent sweetener obtained for my trouble. Lesson learned, double check the certificate including mileage on the print-out as it can be corrected at the garage within 14 days, otherwise you are stuck with it.

The kick in the pants for the owner of the car that was on the incorrect MOT, is that according to MOT online he had two MOT's in a month and his mileage went backwards! this will cause questions come sale time and is, according to DVSA, going to be even more fuss for him to sort than my problem was!
2003 2.5 SE, low miles, Sterling Grey, 108's & Eagles, no stubby here! Unmolested.
2018 Cooper S Countryman
Fiesta Ecoboost

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paddy wright
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A different kind of MOT failure! (Cautionary tale)

Post by paddy wright » Thu Jul 11, 2019 8:10 pm

Wow! Lucky find- shame for the other guy!
Z4 2.2 sterling grey,Msport seats,retrofit cupholders,cruise,footwell lights,sound gen and mfsw,18"ellipsoids,xenons+light washers,ZHPknob,folding mirrors,3"stubby,update wheel caps,gateway300 ipod, wind deflector to keep the wife happy!

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A different kind of MOT failure! (Cautionary tale)

Post by Mr Tidy » Thu Jul 11, 2019 8:21 pm

What a nightmare! :o

Had my Z4 tested a couple of weeks ago, so I've just gone and checked it was right. :lol:

Technology is great until someone makes a typo. :headbang:

Or it isn't working! I took my 3 Series for an MOT a few years ago and the Gov website was down, so the tester wrote me a manual certificate. Then I went back for the electronic one and it was dated for 12 months from the date of the test, rather than 12 months from expiry of the previous one which was about 4 weeks longer. It took me ages to get that sorted out by the DVLA.
Z4 3.0Si Sport - Coupe for added stiffness!
Current - Montego Blue, Pearl Grey, Cirrus trim & 295s. Cruise, Storage and pdc. E90 330i as a DD.
Gone - Ruby Black, Pearl Grey & 135Ms. Xenons, heated seats and Professional speakers.

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A different kind of MOT failure! (Cautionary tale)

Post by buzyg » Thu Jul 11, 2019 11:34 pm

The joys of technology and registering the world on line. As always the weak point in the system I the chimp on the key board. Great you got it other without penalty. :)
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A different kind of MOT failure! (Cautionary tale)

Post by buzyg » Thu Jul 11, 2019 11:38 pm

Just talked with this one through with MrsG. She pointed out that we still get the printed certificate, so should be able o see if there has been such a mistake. :)
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Ewazix
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A different kind of MOT failure! (Cautionary tale)

Post by Ewazix » Fri Jul 12, 2019 8:40 pm

buzyg wrote:
Thu Jul 11, 2019 11:38 pm
Just talked with this one through with MrsG. She pointed out that we still get the printed certificate, so should be able o see if there has been such a mistake. :)
You are right and I had a printed certificate, the problem was it was stapled to the back of three other sheets of emissions tests and prints which had the correct reg', there was one letter transposed on the last page being the certificate. It needs a careful look!

I think the best thing to do is check your MOT on-line soon after the test making sure it's there and details like mileage are correct. It should update almost immediately after the test.
https://www.gov.uk/check-mot-history
2003 2.5 SE, low miles, Sterling Grey, 108's & Eagles, no stubby here! Unmolested.
2018 Cooper S Countryman
Fiesta Ecoboost

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Cees Klumper
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A different kind of MOT failure! (Cautionary tale)

Post by Cees Klumper » Fri Jul 12, 2019 9:21 pm

Different country, same problems - lately anything I need to do through the California DMV system gets messed up due to their system being out of kilter. Can't register because they cannot find my proof of insurance, 5 calls to DMV and insurance co, threatening letters from DMV that they will suspend my registration unless... in the end it gets worked out, but the aggravation.
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A different kind of MOT failure! (Cautionary tale)

Post by buzyg » Fri Jul 12, 2019 10:32 pm

Ewazix wrote:
Fri Jul 12, 2019 8:40 pm
buzyg wrote:
Thu Jul 11, 2019 11:38 pm
Just talked with this one through with MrsG. She pointed out that we still get the printed certificate, so should be able o see if there has been such a mistake. :)
You are right and I had a printed certificate, the problem was it was stapled to the back of three other sheets of emissions tests and prints which had the correct reg', there was one letter transposed on the last page being the certificate. It needs a careful look!

I think the best thing to do is check your MOT on-line soon after the test making sure it's there and details like mileage are correct. It should update almost immediately after the test.
https://www.gov.uk/check-mot-history
Sound advise. :thumbsup:
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