Aviva - windscreen claims and OEM parts - again!

Crazy Harry · Post by **Crazy Harry** » Fri Aug 31, 2018 3:58 pm

So I got stoned this afternoon

by the 20mm gravel kind and I'm bracing myself for the battle for OEM screen and seal for my E85 has anyone been through this with Aviva? what can you tell me that might make this an easier job - don't know which windscreen firm they use but I'm sure its going to be painful.

The stones (about 200 meters of them) have been carried out of a council building site by tipper trucks and now litter the road outside waiting to be thrown up by passing traffic - highways have invited me to make a claim so have got some photos but at the moment I want to gauge the best way to have a new screen fitted (insurers screen company or BMW) so I can establish how much my uninsured losses will be.

Will post a few shots later when I've calmed down a bit gerrr

Crazy Harry · Post by **Crazy Harry** » Fri Aug 31, 2018 8:49 pm

: DSCF2121.JPG (131.83 KiB) Viewed 1684 times

: DSCF2119.JPG (230.53 KiB) Viewed 1684 times

: DSCF2116.JPG (226.37 KiB) Viewed 1684 times

firebobby · Post by **firebobby** » Fri Aug 31, 2018 9:27 pm

They have a duty of care to make sure building site entrances are kept clean and safe for traffic. hope it works out well for you Harry

Crazy Harry · Post by **Crazy Harry** » Fri Sep 28, 2018 2:23 pm

Had a new OEM screen and trim/seal fitted on Monday this week - told Autoglass I wanted OEM they asked my insurance company then got them for me. When I asked the fitter to show me the trim and screen before he started he muttered something about forums then commented that the trim was folded in the pack "they normally come in a big box the shape of the screen like a goal post this is all screwed up" - hour later all done trim sprang into shape as it came out of the packet.

Why can BMW fold the trim - because its better more supple than the cheap replacements ask for OEM.

I also wrote to the building site owners asking them to cover my excess since it was their stone; and fair play to them today I get a cheque for £75

Also a

to Aviva and to Marlon for setting me off with the right mind set after his experience.

Marlon · Post by **Marlon** » Fri Sep 28, 2018 2:32 pm

"When I asked the fitter to show me the trim and screen before he started he muttered something about forums"

AlienZed · Post by **AlienZed** » Fri Sep 28, 2018 3:19 pm

Good result as it should be.
Havind a non oem fitted today on my 2 ser vert ,if they turn up,
As saga would only pay £100 towards it.
Needless to say soon as its done saga will get the elbow.
M

ronk · Post by **ronk** » Fri Sep 28, 2018 3:53 pm

AlienZed wrote: ↑Fri Sep 28, 2018 3:19 pm Good result as it should be.
Havind a non oem fitted today on my 2 ser vert ,if they turn up,
As saga would only pay £100 towards it.
Needless to say soon as its done saga will get the elbow.

Have you got any BMW camera gizmos in the screen?
If you have then it’s a requirement that they have to be set / aligned after fitting and only BMW have the kit — BMW won’t work on non bmw screens.
That’s why Auroglass fitted an oem screen to our 335

ben g · Post by **ben g** » Fri Sep 28, 2018 4:01 pm

Marlon wrote: ↑Fri Sep 28, 2018 2:32 pm "When I asked the fitter to show me the trim and screen before he started he muttered something about forums"

The fitters act like it's coming out of their own pockets

had it a few times now and it's always the same if you moan about the quality of the parts.

AlienZed · Post by **AlienZed** » Fri Sep 28, 2018 5:26 pm

ronk wrote: ↑Fri Sep 28, 2018 3:53 pm
AlienZed wrote: ↑Fri Sep 28, 2018 3:19 pm Good result as it should be.
Havind a non oem fitted today on my 2 ser vert ,if they turn up,
As saga would only pay £100 towards it.
Needless to say soon as its done saga will get the elbow.

Have you got any BMW camera gizmos in the screen?
If you have then it’s a requirement that they have to be set / aligned after fitting and only BMW have the kit — BMW won’t work on non bmw screens.
That’s why Auroglass fitted an oem screen to our 335

Unfortunatey not . Just mi own own halfords one
Waited in all day an they just txt to say they aint comming .Great service heh .
M.

ronk · Post by **ronk** » Fri Sep 28, 2018 9:44 pm

AlienZed wrote: ↑Fri Sep 28, 2018 5:26 pm
ronk wrote: ↑Fri Sep 28, 2018 3:53 pm
AlienZed wrote: ↑Fri Sep 28, 2018 3:19 pm Good result as it should be.
Havind a non oem fitted today on my 2 ser vert ,if they turn up,
As saga would only pay £100 towards it.
Needless to say soon as its done saga will get the elbow.

Have you got any BMW camera gizmos in the screen?
If you have then it’s a requirement that they have to be set / aligned after fitting and only BMW have the kit — BMW won’t work on non bmw screens.
That’s why Auroglass fitted an oem screen to our 335
Unfortunatey not . Just mi own own halfords one
Waited in all day an they just txt to say they aint comming .Great service heh .
M.

No main beam assist , head up display ?

Crazy Harry · Post by **Crazy Harry** » Mon Dec 17, 2018 1:38 pm

Would you believe it - two and a bit months and another cracked screen in the Zed

BUT have to give a big

to Aviva who have again agreed to fit gen BMW screen and gasket (seal) - fantastic

Z4-forum.com

Z4-forum.com