Yodel next day deilivery

TitanTim · Post by **TitanTim** » Sat May 05, 2018 12:06 pm

Ordered a Bissell carpet cleaner directly from them a few days back. I wanted next day delivery which was an extra 9.95 for which you have to order before 12 noon for next day delivery. As I work from home on Fridays I ordered it Wednesday evening expecting delivery on the Friday, seemed reasonable to me. However nothing arrived until today with the Romanian driver banging on the door at 7.45am with a fag hanging off his bottom lip

Luckily I was in.

Should I ask for my 9.95 back? lol.

Tim.

markplant · Post by **markplant** » Sat May 05, 2018 12:14 pm

TitanTim · Post by **TitanTim** » Sat May 05, 2018 12:21 pm

Thanks Mark, I don't think its unreasonable to ask for a refund on the delivery, I've e-mailed Bissell, and as I'm in Victor Meldrew mood today I might complain to Yodel as well to ask their drivers to kindly refrain from blowing fag ash in my face as I was signing for the delivery

Tim.

ben g · Post by **ben g** » Sat May 05, 2018 2:20 pm

Yes, next day would have been Friday, as you've said.

Yodel are a disgusting company, full of moronic couriers, usually using their own vehicles without proper insurance.

We had a delivery recently (a mattress in a box), which they left next to the front door

luckily no one stole it, but they even put a card through the letterbox telling us where we could find our package.

I thought it was pretty obvious

: IMG-20180330-WA0001.jpg (90.45 KiB) Viewed 1169 times

TonyP · Post by **TonyP** » Sat May 05, 2018 3:05 pm

Lovely manicured nails you have there Ben

Re the note, I think the driver was being ironic

TitanTim · Post by **TitanTim** » Sat May 05, 2018 3:21 pm

Thanks guys I've been refunded the delivery which on the delivery note says 24hr express

Yodel were used to deliver the Tower of London ceramic poppies and it took 3 attempts to get them delivered undamaged, it was pretty hopeless.

Tim.

RustyZ4 · Post by **RustyZ4** » Sat May 05, 2018 3:45 pm

Your honoured, the fag in the mouth delivery is normally £14.95

patriot66 · Post by **patriot66** » Sat May 05, 2018 4:28 pm

Yodel are utter sh1te ! The worst courier company by a long way. I call them No-del !

TitanTim · Post by **TitanTim** » Sat May 05, 2018 4:57 pm

RustyZ4 wrote: ↑Sat May 05, 2018 3:45 pm Your honoured, the fag in the mouth delivery is normally £14.95

so with the refund it cost me a fiver, I feel much better now

Tim.

GAZA62 · Post by **GAZA62** » Sat May 05, 2018 6:21 pm

Deal with a lot of couriers at work and as said above Yodel are one of the most unreliable they use agency drivers for some of the work so they will get a sig from whoever they can many times I have rung them chasing a parcel that was not delivered to be told the system shows it was and when I ask for details of delivery time its long after we have closed for the day

slick · Post by **slick** » Sat May 05, 2018 6:50 pm

ben g wrote: ↑Sat May 05, 2018 2:20 pm Yes, next day would have been Friday, as you've said.

Yodel are a disgusting company, full of moronic couriers, usually using their own vehicles without proper insurance.

We had a delivery recently (a mattress in a box), which they left next to the front door luckily no one stole it, but they even put a card through the letterbox telling us where we could find our package.

I thought it was pretty obvious

IMG-20180330-WA0001.jpg

What lovely nail varnish you use Ben

Nictrix · Post by **Nictrix** » Sat May 05, 2018 8:20 pm

Yodel seem to be linked somewhere along the lines to DPD as well.
We have had emails saying what time to expect a delivery from Yodel only for DPD to deliver it.
Last year I was expecting a delivery from Yodel at my place of work.
I was there until 7pm and had a text saying they tried to deliver but nobody was there at 5pm.
They also said that they posted a calling card which would be difficult as there is no letterbox.
This happened 3 times until we had to travel about 15 miles to their depot to collect it ourselves.
Their excuse was that the driver for that route was leaving and hadnt been delivering stuff at all.

TitanTim · Post by **TitanTim** » Sat May 05, 2018 8:46 pm

I've always found DPD to be pretty much spot on with their deliveries, although on one occasion the van pulled up so as I was outside the house went to greet the driver who was standing by the cab only for him to say he was 2 minutes early and couldn't let me have the parcel

so we just stood there checking our watches

Tim.

dr_john · Post by **dr_john** » Fri May 11, 2018 7:58 am

Yodel threw a package over my drive gates one time. As the gates are electric I didn’t see it from the car and drove over the package as I came in, luckily nothing breakable but I was not impressed.

ben g · Post by **ben g** » Fri May 11, 2018 12:47 pm

slick wrote: ↑Sat May 05, 2018 6:50 pm
ben g wrote: ↑Sat May 05, 2018 2:20 pm Yes, next day would have been Friday, as you've said.

Yodel are a disgusting company, full of moronic couriers, usually using their own vehicles without proper insurance.

We had a delivery recently (a mattress in a box), which they left next to the front door luckily no one stole it, but they even put a card through the letterbox telling us where we could find our package.

I thought it was pretty obvious

IMG-20180330-WA0001.jpg
What lovely nail varnish you use Ben

I try to look my best at all times

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