Phone Kit - Terrible ??

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dcw
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Phone Kit - Terrible ??

Post by dcw » Thu Aug 15, 2013 1:13 pm

New to the forum, so apologies if i have missed this issue -
I have a 2009 E89 3.0iS with Bluetooth - Fantastic i thought only to find that no-one can understand / hear when i talk - they complain of noise rendering speech unintelligible. Friend bought a 2010 E89 and has same issue. I believe the microphone is in the steering column?
Does anyone have a BMW phone kit that they can actually use? If so did you do anything special to get it to work well? BTW the issue is with roof up not just when down!
Car is in for new Gearbox and Fuel Pump (already had a seemingly unnecessary diff last week) so if i can get dealer to look at this too with your pointers that would be fantastic.
Thanks in advance

Maniac
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Re: Phone Kit - Terrible ??

Post by Maniac » Thu Aug 15, 2013 1:20 pm

It is hard to use when the roof is down for obvious reasons. I've checked quality with a number of people I've spoken with in the car and they've told me they can tell I'm hands free but perfectly understandable.. and that's with a Yorkshire accent!

Z4_Gaz

Re: Phone Kit - Terrible ??

Post by Z4_Gaz » Thu Aug 15, 2013 2:13 pm

No problems here either, also a 2009 30i. Do you have the iDrive, maybe that makes a difference?

Chuffer
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Re: Phone Kit - Terrible ??

Post by Chuffer » Thu Aug 15, 2013 2:16 pm

Mine's a 2010 3.0i and no problems with the phone

kevinmarkwhite

Re: Phone Kit - Terrible ??

Post by kevinmarkwhite » Thu Aug 15, 2013 11:15 pm

A test you could do....phone yourself so it goes into voicemail and leave a message.

Then you can play it back and see what it's like.

Admittedly, I like talking to myself!

Could be a dodgy mic?

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chasBMW
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Re: Phone Kit - Terrible ??

Post by chasBMW » Fri Aug 16, 2013 12:18 pm

Both my Current & previous e89 the phone connection is fine with roof up , fairly useless with roof down and moving at more than 20 mph , in the Z4MC it really didnt work at all and when I mentioned it the dealer pointed out that my phone wasnt on the recommended BMW list whereas my current phone is , not that I believe that was the issue
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Titan
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Re: Phone Kit - Terrible ??

Post by Titan » Fri Aug 16, 2013 1:16 pm

We've had no problems with ours roof up or down.
Connection via Bluetooth is seamless. With 2 iPhones paired to the head unit it simply accepts the one that gets there first.
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Re: Phone Kit - Terrible ??

Post by Maniac » Fri Aug 16, 2013 1:22 pm

Titan wrote:We've had no problems with ours roof up or down.
Connection via Bluetooth is seamless. With 2 iPhones paired to the head unit it simply accepts the one that gets there first.
I challenge you to drive at 60+ mph with the roof down and hold an easy conversation over the hands free. Its a right old pain, far too much turbulence to hear or speak properly. :D

Roof up, as said, not an issue.

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Re: Phone Kit - Terrible ??

Post by Titan » Fri Aug 16, 2013 1:59 pm

Maniac wrote:I challenge you to drive at 60+ mph with the roof down and hold an easy conversation over the hands free. Its a right old pain, far too much turbulence to hear or speak properly. :D
I didn't say what speed I was driving at :fuelfire:
IIRC we were probably in the 50mph limit along the North Wales Coast Road but had no problem hearing or being understood by the other party.
However if I was driving top down at >60mph any phone calls would be ignored or, if they were that important, I would stop and give them my full concentration, officer :evil:

Generally I would avoid using handsfree with the roof down as all the world and his neighbour can hear what's being said :!:
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chasBMW
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Re: Phone Kit - Terrible ??

Post by chasBMW » Fri Aug 16, 2013 2:46 pm

"Generally I would avoid using handsfree with the roof down as all the world and his neighbour can hear what's being said"

This is very true , on one occasion i was in a slow moving traffic jam chap to my left in a convertable TT talking to his girl/boy-friend that was an interesting conversation
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Re: Phone Kit - Terrible ??

Post by Sketchley » Mon Aug 19, 2013 9:11 am

In my 2013 lci model I can hold conversations at 70mph on mway with roof down. Not tried any faster for obvious reasons.

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ronk
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Re: Phone Kit - Terrible ??

Post by ronk » Tue Aug 27, 2013 8:43 pm

Speech quality and recognition is good - I have issues with Bluetooth and Samsung Galaxy phone.
The problem is currently with BMW tech - :(
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lamy29
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Re: Phone Kit - Terrible ??

Post by lamy29 » Tue Dec 30, 2014 10:03 pm

Any updates on this? I cant seem to get my galaxy s5 to play music via audio BT. I have the 2010 3.5i. I just see the connecting antennae, icon blink for a little bit then drop.

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Phone Kit - Terrible ??

Post by foggy595 » Tue Jul 17, 2018 8:33 am

Hi all.

I have a problem where I can hear people fine on bluetooth but the other person hears me like I am talking under water. The dealer has replaced the microphone to no effect. The dealer has also tried to re programme the radio unit but the re programme failed. They are now telling me to replace the radio head unit at a cost of over £700. Anyone resolved this problem since £700 is a lot of money to use bluetooth!!

Is it possible to fit a second hand radio head unit from another Z4 or does it need some sort of programming?

Thnak you.

djstan
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Phone Kit - Terrible ??

Post by djstan » Tue Jul 17, 2018 9:59 am

I have poor audio quality using the car kit too - I can hear them fine, but my voice sounds like I'm talking in a tunnel or underwater.

The fix I have implemented is to simply not take calls when driving the car :)
10-plate E89 35i, Deep Sea Blue, complete with stubby aerial :)

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