Car home and all sorted
The boot alignment issue was down to two factors.
1. The lock mech in the tailgate on the near side had been mounted back on too low.
2. The rear light lense they replaced due to water ingress had not been lined up correctly.
The two both together had the illusion the boot was off a mile.
As for what they did to fix the lock. They just told me the cable had fallen off and they popped it back on and secured it better.
So perhaps you all better have a look in there. I'm disabled so I can't get the cover off but hopefully get a mate to help just to see what they have done and i'll take pics.
