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Dealership called, quality enhancement due!

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ksher
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Re: Dealership called, quality enhancement due!

Post by ksher » Wed May 04, 2011 7:11 pm

After the dealer replaced the air vents, the first thing I checked was the fitting of the bumper. The off-side was bit loose and came out from the mounting by 2mm.
Current BMW: 640d Gran Coupe M Sport (F06), 118d SE (F20).
Previous BMW: Z4 sDrive23i M Sport (E89), 318i Sport (F30), 120d SE (F20), Z4 2.5i Sport Roadster (E85), 523i Sport (E60), 323Ci (E46), 523i SE (E39), 318i (E36).

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shambolic
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Re: Dealership called, quality enhancement due!

Post by shambolic » Wed May 04, 2011 10:16 pm

Exactly I'm getting camera and micrometer out before it goes in. I might sound anal about it but car is mint with 12K on it from new. Don't want ant shite scratches etc on it that I havent caused :cry:
2016 SLK 250CDI AMG Sport, Indium grey.
2013 SLK 250CDI AMG Sport, Tenorite silver.
2012 transit van, white of course!
2004 Honda CRV (dog mobile) dirty blue!

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Z4 Beemer
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Re: Dealership called, quality enhancement due!

Post by Z4 Beemer » Fri May 06, 2011 2:45 pm

shambolic wrote: They did look a bit shocked that I asked about this off the cuff. Water comes in rear vents and can short out control unit under floor in boot.
Mine is in next Wednesday for this and also for engine oil and brake fluid. This will let them practice on your car first! :P :poke:

They also sounded surprised on the phone when I mentioned the recall - "really, oh?" ... as if to say how did I know about it! :D
Current: 2016 Audi S3 :: Navarra Blue
Gone: 2009 Z4 sDrive 23i :: Deep Sea Blue
Gone: 2004 Z4 2.2i SE :: Maldives Blue

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Re: Dealership called, quality enhancement due!

Post by shambolic » Fri May 06, 2011 4:23 pm

Might see you, it's getting dropped off Tues morning picked up Thurs morning if ready or Thurs after work if not. Not taking curtesy car as missus is in London.
Better not take longer or will be demanding a motor on thursday. :|
When it was in for water in lights we got a bog standard black E89 with cloth interior :(
2016 SLK 250CDI AMG Sport, Indium grey.
2013 SLK 250CDI AMG Sport, Tenorite silver.
2012 transit van, white of course!
2004 Honda CRV (dog mobile) dirty blue!

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Re: Dealership called, quality enhancement due!

Post by Maniac » Mon May 09, 2011 9:00 pm

Well mines back from the oil and brake fluid service, and the recall for the vents... no notable issues other than I had to click a small bit of the bumper back on the right side.. noticed it was out a few mm...

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ksher
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Re: Dealership called, quality enhancement due!

Post by ksher » Mon May 09, 2011 10:30 pm

Maniac wrote:Well mines back from the oil and brake fluid service, and the recall for the vents... no notable issues other than I had to click a small bit of the bumper back on the right side.. noticed it was out a few mm...
They did not really check the fitting before returning the car to the customer. :(
Current BMW: 640d Gran Coupe M Sport (F06), 118d SE (F20).
Previous BMW: Z4 sDrive23i M Sport (E89), 318i Sport (F30), 120d SE (F20), Z4 2.5i Sport Roadster (E85), 523i Sport (E60), 323Ci (E46), 523i SE (E39), 318i (E36).

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Re: Dealership called, quality enhancement due!

Post by shambolic » Mon May 09, 2011 10:41 pm

Not long finished cleaning mine inside and out and it's getting dropped off at 8am tomorrow. Car is spotless and I'll be asking them not to wash it either.
Let's see if that happens :roll:

Might even take some photos or get body shop manager to walk round it before leaving it

On a side note noticed another two new chips on nose and one has a tiny bit of rust FFS. I mean tiny but I know it's there :headbang:
12k miles on a 15 month car and it's got rust :thumbsdown:
2016 SLK 250CDI AMG Sport, Indium grey.
2013 SLK 250CDI AMG Sport, Tenorite silver.
2012 transit van, white of course!
2004 Honda CRV (dog mobile) dirty blue!

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Re: Dealership called, quality enhancement due!

Post by shambolic » Tue May 10, 2011 2:59 pm

Car done by 11am!!! Wife picked it up at 2pm on way tO airport. I checked it about 12 outside dealers and all looked well. Two greasy thumb prints on bumper but all looking good ( I did ask them not to wash it) :thumbsup:
2016 SLK 250CDI AMG Sport, Indium grey.
2013 SLK 250CDI AMG Sport, Tenorite silver.
2012 transit van, white of course!
2004 Honda CRV (dog mobile) dirty blue!

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Z4 Beemer
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Re: Dealership called, quality enhancement due!

Post by Z4 Beemer » Tue May 10, 2011 3:38 pm

That's good to know. :thumbsup: Mine in tomorrow for oil/brake fluid and bumper recall. I'm also going to ask them to look at what I think is a noisy fuel pump. :?
Current: 2016 Audi S3 :: Navarra Blue
Gone: 2009 Z4 sDrive 23i :: Deep Sea Blue
Gone: 2004 Z4 2.2i SE :: Maldives Blue

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Re: Dealership called, quality enhancement due!

Post by shambolic » Tue May 10, 2011 4:15 pm

Fuel pump is normal I think as mine has always had a bit of a hum from it. The Slk was the same I think it may be where it is in the car and lack of sound deadening. :thumbsup:
Let me know if a problem as I may stick mine back in :thumbsup:
2016 SLK 250CDI AMG Sport, Indium grey.
2013 SLK 250CDI AMG Sport, Tenorite silver.
2012 transit van, white of course!
2004 Honda CRV (dog mobile) dirty blue!

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Re: Dealership called, quality enhancement due!

Post by shambolic » Tue May 10, 2011 4:17 pm

Ps there were another couple of E89s sitting so hopefully loads of practice before getting to yours :rofl:
2016 SLK 250CDI AMG Sport, Indium grey.
2013 SLK 250CDI AMG Sport, Tenorite silver.
2012 transit van, white of course!
2004 Honda CRV (dog mobile) dirty blue!

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Re: Dealership called, quality enhancement due!

Post by Z4andy » Tue May 10, 2011 8:02 pm

I was at my dealer today on another matter with the wifes car but mentioned the vents on the Z4 to the service guy.

He was aware of it and they had had a few in for it but was adamant that the bumper didn't need to be removed :o

So can someone tell me exactly what needs to be done and how long do they allow for it?

Dealer is telling me an hour tops and will do it while I wait :headbang:

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Re: Dealership called, quality enhancement due!

Post by shambolic » Tue May 10, 2011 8:06 pm

Mine was dropped off at 8am and done by 11am. Not had a great look as wife picked it up on way to airport. I just had a look in the passing at dealer for bumps and scrapes. I'll check screw heads etc on thurs to see if bumper has been off.
The fact it had to go to bodyshop instead of service leads me to believe that bumper needs to come off though! :thumbsup:
2016 SLK 250CDI AMG Sport, Indium grey.
2013 SLK 250CDI AMG Sport, Tenorite silver.
2012 transit van, white of course!
2004 Honda CRV (dog mobile) dirty blue!

Kryton

Re: Dealership called, quality enhancement due!

Post by Kryton » Wed May 11, 2011 2:24 pm

shambolic wrote:The fact it had to go to bodyshop instead of service leads me to believe that bumper needs to come off though! :thumbsup:
:D
Last edited by Kryton on Fri Jan 06, 2012 6:30 pm, edited 1 time in total.

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Re: Dealership called, quality enhancement due!

Post by Z4 Beemer » Thu May 12, 2011 8:46 am

Mine went in yesterday @ 8:00am and they phoned just after 3pm to say it was ready. I also got the brake fluid, oil and microfilter changed (£270... ker ching). Bumper looks fine, fits perfectly and seems tight enough!
Current: 2016 Audi S3 :: Navarra Blue
Gone: 2009 Z4 sDrive 23i :: Deep Sea Blue
Gone: 2004 Z4 2.2i SE :: Maldives Blue

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